Firefox will not download files after Windows 10 is reinstalled
I reinstalled Windows 10 and Firefox will not download any files (although I can download them in Edge). Firefox reports that the download "failed." I tried everything I could find online. Then, I completely cleaned Firefox from my system and installed a fresh copy. The newly installed Firefox still would not download files. Parental controls are not turned on in Windows 10. I turned off User Account Control to test whether it may be interfering with the download (Firefox still would not download). I really don't want to switch browsers, but I need to be able to download files. Thanks for any help.
All Replies (12)
Are you using a download manager?
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Thanks for your quick response.
Unfortunately, the problem occurs in safe mode. I forgot to mention that even trying to install a Firefox addon fails.
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.
Thank you, Cor-el. Firefox will download in Windows safe mode. What do you suggest I do now?
Modified by ajaneric
FredMcD said
Are you using a download manager? Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Thanks, FredMcD. I'm not using a download manager. Firefox downloads in Windows Safe Mode.
That means one of the other programs on your system is causing the issue. As a test, disable your protection programs.
You may have turned on 'Controlled folder access' in Win10. Check your notifications and make sure Firefox is allowed.
FredMcD said
That means one of the other programs on your system is causing the issue. As a test, disable your protection programs.
I assume you mean anti-virus programs. I turned them off, but the download fail issue persists.
Thanks for your suggestion.
Modified by ajaneric
christ1 said
You may have turned on 'Controlled folder access' in Win10. Check your notifications and make sure Firefox is allowed. Also see https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/enable-controlled-folders
'Controlled folder access' was not turned on and it was not accessible because I wasn't using Windows Defender. Nonetheless, I turned off my anti-virus program and turned on Controlled folder Access and via Allowed an app through controlled folder access I added Firefox.
Unfortunately, the downloading failed issue in Firefox persists.
Note: Download fail occurred when I was using Windows Defender and occurs with my new anti-virus program.
In the meantime, I've installed XDM Extreme Download Manager, which so far works well.
Thank you for your suggestion. I appreciate it.
All same with me, download manager it is.