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Please help me Cleanly Uninstall, rather than Forced Re-install!!

  • 4 replies
  • 1 has this problem
  • 15 views
  • آخر ردّ كتبه the-edmeister

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Please, i just posted elsewhere, numerous problems that happened when attempting to import my HTML bookmarks file transferred from my Win7 laptop to this Win10 laptop.

Then i got fed up from all the problems, and uninstalled Firefox Quantum. Or at least i thought it got uninstalled.

But when i then downloaded again, and again installed it, it forced me to REinstall, rather than letting me install it without the junk that was in it before.

Please help me GENUINELY install it, rather than FORCED reinstall!

This is a major bug - which assumes everyone wants it that way!

All Replies (4)

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Ann&nymous said

attempting to import my HTML bookmarks

Please explain the problem in detail. What happens? What are the exact error message(s) ?

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It's all in my post of a few hours ago. Here's that post: https://support.mozilla.org/en-US/questions/1275800#answer-1276124

P.S. your above instructions are complicated for me to follow. I don't know what to do, step-by-step.

I've never run into this problem in the past with Firefox. Why isn't there a way to cleanly uninstall FF, the way other programs cleanly uninstall? Why does there need to be garbage attached - why is that not preset as an option-only? This is a flaw in their programming.

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locking as a duplicate thread - https://support.mozilla.org/en-US/questions/1275800