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I can't pickup my emails. A message keeps asking for my password. My password is not recognised so I changed my password but authentication has failed. What do

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I can get my emails on my phone and tablet but not on my PC. I don't know what to do to correct this.

I can get my emails on my phone and tablet but not on my PC. I don't know what to do to correct this.

Chosen solution

Hi Thunderbird needs to use the same password that you use when you access your emails online - at your webmail site. If you can log in to webmail manually, using your password, and that works, then entering the same password in Thunderbird should solve your problem. Agnes

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AgnesRM
  • Top 25 Contributor
23 solutions 184 answers

Chosen Solution

Hi Thunderbird needs to use the same password that you use when you access your emails online - at your webmail site. If you can log in to webmail manually, using your password, and that works, then entering the same password in Thunderbird should solve your problem. Agnes

Hi Thunderbird needs to use the same password that you use when you access your emails online - at your webmail site. If you can log in to webmail manually, using your password, and that works, then entering the same password in Thunderbird should solve your problem. Agnes
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