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Firefox crashes while uploading a file or downloading a photo - file save appears and then crashes

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Windows 8.1- have tried system restore, updated firefox, windows, drivers, kaspersky total security, disabled hardware accelerator, updated adobe flash player, ran in safe mode - disabled everything except windows services and crash repeated itself. Most recent crash report: bp-77dadce6-4cd1-4c20-9505-cc11f0191126


Submitted Crash Reports Report ID Date Submitted bp-77dadce6-4cd1-4c20-9505-cc11f0191126 11/26/2019, 1:33 PM View bp-325bde03-ea68-4ebe-b267-893e70191126 11/26/2019, 1:33 PM View bp-13c54cf4-7294-4e84-9a9a-edefe0191126 11/26/2019, 1:33 PM View bp-0de3f655-2334-4e57-9afb-9fb3a0191126 11/26/2019, 1:33 PM View bp-3cdde325-0d10-4a6c-8419-603e50191126 11/26/2019, 1:33 PM View bp-a02c4fa7-8e02-4202-89fc-7a7e60191126 11/26/2019, 1:33 PM View bp-682a4caa-a412-487e-8f35-8a3f60191126 11/26/2019, 1:33 PM View bp-6829ccbd-58dc-46df-9603-236360191126 11/26/2019, 1:33 PM View bp-64d6c54a-4628-4ce1-90d8-453020191126 11/26/2019, 1:32 PM View bp-1fd75c1d-7a1c-4302-8272-a07d40191126 11/26/2019, 1:32 PM View bp-6e48eb16-2596-4638-983f-0bb4d0191126 11/26/2019, 1:32 PM View bp-2acd36ff-ddf6-42ca-9c81-0cf280191126 11/26/2019, 1:32 PM View bp-8418f30b-cbfd-4668-b503-2decb0191126 11/26/2019, 1:32 PM View bp-081ba74c-3571-4779-bcb4-33ec60191126 11/26/2019, 1:32 PM View bp-edbed067-3298-4d52-a1e4-e62410191126 11/26/2019, 1:32 PM View bp-d5e90e14-d12b-427a-ae12-238700191126 11/26/2019, 1:32 PM View bp-d365c47a-9899-4ac0-84f7-b54110191126 11/26/2019, 1:32 PM View bp-6fad22f0-95da-49c0-89df-ce7710191126 11/26/2019, 1:31 PM View bp-a178b8f9-a593-458b-8b99-ad4b10191126 11/26/2019, 1:31 PM View bp-2a542d2b-f6b7-4af3-8441-87f2a0191126 11/26/2019, 1:31 PM View bp-1e247e90-a223-4bcb-aa26-d83090191126 11/26/2019, 1:31 PM View bp-0765a5e1-b764-4d88-b24d-707ac0191126 11/26/2019, 1:31 PM View bp-c36d7d6a-a77d-4e4e-91fe-f6ad10191126 11/26/2019, 1:31 PM View bp-704ebdf9-1318-41f5-b0d7-376bd0191126 11/26/2019, 1:30 PM View bp-4599fc3f-504d-4ccd-8974-3ab500191126 11/26/2019, 1:30 PM View bp-64097e47-24ca-4fb6-b3a4-5ff260191126 11/26/2019, 1:30 PM View bp-211bf89d-92ce-4785-8cef-ec1810191126 11/26/2019, 1:30 PM View bp-05e53963-ced1-4b86-a887-360540191126 11/26/2019, 1:30 PM View bp-93e2ad43-1fc0-4119-b762-e0b0c0191126 11/26/2019, 1:30 PM View bp-8d9f0487-4d9a-4ae6-964c-79b690191126 11/26/2019, 1:30 PM View bp-081ca19b-2783-4ff8-b013-a21010191126 11/26/2019, 1:30 PM View bp-d41116e1-46ff-4174-b945-9f4890191126 11/26/2019, 1:30 PM View bp-7b011f68-cdc6-41db-b045-b5bf70191126 11/26/2019, 1:29 PM View bp-752239d9-f37e-4b27-875e-92e2f0191126 11/26/2019, 1:29 PM View bp-2f63fb68-d5f0-4f01-b0a5-b0a490191126 11/26/2019, 1:29 PM View bp-da7e5628-b284-40ea-ad91-e7e330191126 11/26/2019, 1:29 PM View bp-0cab02b0-e543-4614-8070-e4d620191126 11/26/2019, 1:29 PM View bp-1548fc9a-3f87-4885-8ee2-55cfe0191126 11/26/2019, 1:29 PM View bp-871c0006-855d-44df-9c57-f6f5c0191126 11/26/2019, 1:29 PM View bp-bb47c469-06be-444f-943a-f13270191126 11/26/2019, 1:29 PM View bp-b7d71cae-5a69-447c-a135-251a90191126 11/26/2019, 1:29 PM View bp-a326dfde-0d00-4382-8cef-5f4c00191126 11/26/2019, 1:29 PM View bp-7632845f-645b-4cef-9c1b-63c110191126 11/26/2019, 1:29 PM View bp-77c075cd-95f0-4086-997d-d9b450191126 11/26/2019, 1:29 PM View bp-b0095a9d-6fdc-4c0e-8939-86ead0191126 11/26/2019, 1:29 PM View bp-ff852941-9261-4174-a340-7f5910191126 11/26/2019, 1:28 PM View bp-aa237b48-c285-43d2-b52b-8692e0191126 11/25/2019, 5:14 PM View bp-ae5088cc-4c47-4d37-b60f-5edad0191126 11/25/2019, 5:14 PM View bp-5d81840a-3e65-4d32-989c-e31200191126 11/25/2019, 5:14 PM View bp-a53a53d9-db6b-4f53-92f9-ca68f0191126 11/25/2019, 5:14 PM View bp-cd28a846-36ce-498a-b7ce-aa7dc0191126 11/25/2019, 5:14 PM View bp-1bdbad75-bc14-4da0-90bd-878980191126 11/25/2019, 5:14 PM View bp-989cdb5d-aa39-4aed-88ea-8e3e70191126 11/25/2019, 5:14 PM View bp-36507508-d66a-4cc1-b209-5e4300191126 11/25/2019, 5:14 PM View bp-bf3b553d-a6b8-4881-8f14-cff030191126 11/25/2019, 5:14 PM View bp-ec7ac7a4-1fc9-4b94-90e7-61a4b0191126 11/25/2019, 5:14 PM View bp-bba7c88e-dabf-4907-ab90-07be80191126 11/25/2019, 5:13 PM View bp-c53c9d40-49ec-43b6-b538-8ac3b0191126 11/25/2019, 5:13 PM View bp-0a0c33d7-368a-4f2a-89e7-d28cb0191126 11/25/2019, 5:13 PM View bp-bc2afd50-ba70-4cd1-b2e2-5df6c0191126 11/25/2019, 5:13 PM View bp-041b4c60-6d04-47be-a3e7-36d850191126 11/25/2019, 5:13 PM View bp-132af8f7-2dcd-4dd0-b30b-67d370191126 11/25/2019, 4:10 PM View bp-2681fb53-e0ad-47de-836e-8d9bb0191116 11/16/2019, 1:16 PM View bp-5715a16a-25de-430a-ac7d-11eab0191112 11/12/2019, 1:48 PM View bp-f433c69a-99c3-4630-a4ed-2e39a0191108 11/8/2019, 3:06 PM View bp-24d7d893-e831-468b-bf1d-221840191108 11/7/2019, 4:32 PM View bp-1857c0dd-f6f4-48bd-bfe8-5c1d50191108 11/7/2019, 4:25 PM View bp-3a784d6d-37b3-4151-96d2-988c60191107 11/7/2019, 3:33 PM View bp-406f439e-0f11-4898-832f-e91360191107 11/7/2019, 3:29 PM View bp-3765418c-c911-4261-a2a6-d8ab30191107 11/6/2019, 5:03 PM View bp-a4b223c9-336a-4a9f-9b5a-608460191106 11/6/2019, 8:02 AM View bp-4b1528aa-894a-435f-84d5-c82c50191105 11/5/2019, 11:08 AM View bp-204f619a-61a1-492f-9d1e-c3bbe0191105 11/5/2019, 11:06 AM View bp-a17d16c8-776b-4d39-b71a-96be00191105 11/5/2019, 10:47 AM View bp-d36e624c-20cf-4150-a6e2-de7e50191104 11/4/2019, 11:48 AM View bp-b5653b9f-0b3f-4d5b-9e93-f07c90191104 11/4/2019, 11:40 AM View bp-615a27a1-53b6-4d1f-9b62-968a50191104 11/4/2019, 11:19 AM View bp-99626a31-282c-4bf0-a46f-13f850191104 11/4/2019, 11:14 AM View bp-3bd56623-95f7-4bcf-9144-1e42c0191104 11/4/2019, 11:00 AM View bp-42035be0-ddc1-4826-a1c9-a0c990191104 11/4/2019, 10:36 AM View bp-bec01172-37dc-4bf5-9529-fe0600191104 11/4/2019, 10:31 AM View bp-2f74fc81-3076-41b8-a0de-50b7c0191104 11/4/2019, 10:11 AM View bp-06936bda-fb95-4027-af54-7c0040191104 11/4/2019, 9:53 AM View bp-6a23a29b-ea33-4b76-ba60-b7d8b0191104 11/4/2019, 9:46 AM View bp-7f9a1423-20e4-4ac1-9cb6-57ede0191104 11/4/2019, 9:36 AM View bp-559b3aba-4912-4507-8bbb-719b50191104 11/4/2019, 7:03 AM View bp-b10bae47-65de-4aad-a8bf-845970191103 11/3/2019, 11:50 AM View bp-e7fb41bd-a641-4f13-8ace-dfad80191103 11/3/2019, 9:52 AM View bp-706987e2-918a-410a-866f-2c5360191103 11/3/2019, 9:40 AM View bp-124cd690-33f4-4aba-b16c-ca3720191103 11/3/2019, 9:34 AM View bp-8429d50f-6aec-47f6-b67e-e75e00191103 11/3/2019, 8:50 AM View bp-10c463e3-9548-4e56-a301-243a40191102 11/2/2019, 3:00 PM View bp-74fc0b82-b33a-4d12-b021-8b2c40191102 11/2/2019, 2:58 PM View bp-07f241dc-ea5f-4d2e-af9e-d2b790191031 10/31/2019, 3:00 PM View bp-137c71d6-e282-4098-9dda-c8b6b0191031 10/31/2019, 2:58 PM View bp-fbfc76e7-9645-4311-b781-ba0e50191031 10/30/2019, 5:43 PM View bp-74b7d976-a3c5-42a7-a9a6-072e50191030 10/29/2019, 5:40 PM View bp-ec67d02a-a494-438d-9c6d-062e70191030 10/29/2019, 5:25 PM View bp-16541e8d-4d8b-44b5-a065-55df00191030 10/29/2019, 5:16 PM View bp-aa6dfb54-096e-4df3-a624-3ba190191030 10/29/2019, 5:16 PM View bp-8261b069-08dc-4261-8874-356f80191029 10/29/2019, 3:12 PM View bp-02952c6f-9412-4e98-bd5c-b3d920191029 10/29/2019, 3:10 PM View bp-bff2e2e9-234e-4c84-a961-c13970191029 10/29/2019, 3:07 PM View bp-3d9a6beb-849c-4070-8a29-089860191029 10/29/2019, 2:02 PM View bp-5005fe7e-62f9-454b-8d65-c888a0191029 10/29/2019, 12:09 PM View bp-2ad5beee-dd89-4be0-aa9e-9c9d60191029 10/28/2019, 9:45 PM View bp-e8281aa8-399f-436e-aa69-ebc8d0191029 10/28/2019, 9:44 PM View bp-62d30a8d-0b3d-4e4c-ab2b-da97e0191028 10/28/2019, 11:51 AM View bp-67a7d555-6f8c-4df4-97db-52b4a0191028 10/28/2019, 11:26 AM View bp-83d259b7-557b-4bbe-91b5-1b1340191027 10/27/2019, 12:46 PM View bp-1d1f6a96-7cec-4311-b942-9df5f0191026 10/26/2019, 1:50 PM View bp-229d5789-acc8-4a34-8cc0-8e1f70191025 10/25/2019, 4:17 PM View bp-8e6ed938-c4ed-4b40-83b4-cfd5b0191025 10/25/2019, 4:10 PM View bp-a6f227cd-3ae4-438c-a616-84ea20191025 10/25/2019, 3:44 PM View bp-8f70dbd2-179e-46ad-b903-fd5f00191025 10/25/2019, 3:23 PM View bp-c59c4c63-9115-46b5-afdc-655100191025 10/25/2019, 12:37 PM View bp-eda8061a-30a4-4c1e-8615-93de50191025 10/25/2019, 12:34 PM View bp-37a18783-5c59-46d7-ab71-aa97c0191025 10/25/2019, 12:31 PM View bp-096aa0f1-431c-4f6f-b074-4eea10191025 10/25/2019, 12:14 PM View bp-17c10f8b-36e3-4b21-86f6-2537e0191025 10/25/2019, 12:10 PM View bp-18020bc1-2826-4cf1-a8b1-eb9800191025 10/25/2019, 12:04 PM View bp-8c8ee1b7-ffdb-44a8-bcae-f2e210191025 10/25/2019, 9:49 AM

Windows 8.1- have tried system restore, updated firefox, windows, drivers, kaspersky total security, disabled hardware accelerator, updated adobe flash player, ran in safe mode - disabled everything except windows services and crash repeated itself. Most recent crash report: bp-77dadce6-4cd1-4c20-9505-cc11f0191126 Submitted Crash Reports Report ID Date Submitted bp-77dadce6-4cd1-4c20-9505-cc11f0191126 11/26/2019, 1:33 PM View bp-325bde03-ea68-4ebe-b267-893e70191126 11/26/2019, 1:33 PM View bp-13c54cf4-7294-4e84-9a9a-edefe0191126 11/26/2019, 1:33 PM View bp-0de3f655-2334-4e57-9afb-9fb3a0191126 11/26/2019, 1:33 PM View bp-3cdde325-0d10-4a6c-8419-603e50191126 11/26/2019, 1:33 PM View bp-a02c4fa7-8e02-4202-89fc-7a7e60191126 11/26/2019, 1:33 PM View bp-682a4caa-a412-487e-8f35-8a3f60191126 11/26/2019, 1:33 PM View bp-6829ccbd-58dc-46df-9603-236360191126 11/26/2019, 1:33 PM View bp-64d6c54a-4628-4ce1-90d8-453020191126 11/26/2019, 1:32 PM View bp-1fd75c1d-7a1c-4302-8272-a07d40191126 11/26/2019, 1:32 PM View bp-6e48eb16-2596-4638-983f-0bb4d0191126 11/26/2019, 1:32 PM View bp-2acd36ff-ddf6-42ca-9c81-0cf280191126 11/26/2019, 1:32 PM View bp-8418f30b-cbfd-4668-b503-2decb0191126 11/26/2019, 1:32 PM View bp-081ba74c-3571-4779-bcb4-33ec60191126 11/26/2019, 1:32 PM View bp-edbed067-3298-4d52-a1e4-e62410191126 11/26/2019, 1:32 PM View bp-d5e90e14-d12b-427a-ae12-238700191126 11/26/2019, 1:32 PM View bp-d365c47a-9899-4ac0-84f7-b54110191126 11/26/2019, 1:32 PM View bp-6fad22f0-95da-49c0-89df-ce7710191126 11/26/2019, 1:31 PM View bp-a178b8f9-a593-458b-8b99-ad4b10191126 11/26/2019, 1:31 PM View bp-2a542d2b-f6b7-4af3-8441-87f2a0191126 11/26/2019, 1:31 PM View bp-1e247e90-a223-4bcb-aa26-d83090191126 11/26/2019, 1:31 PM View bp-0765a5e1-b764-4d88-b24d-707ac0191126 11/26/2019, 1:31 PM View bp-c36d7d6a-a77d-4e4e-91fe-f6ad10191126 11/26/2019, 1:31 PM View bp-704ebdf9-1318-41f5-b0d7-376bd0191126 11/26/2019, 1:30 PM View bp-4599fc3f-504d-4ccd-8974-3ab500191126 11/26/2019, 1:30 PM View bp-64097e47-24ca-4fb6-b3a4-5ff260191126 11/26/2019, 1:30 PM View bp-211bf89d-92ce-4785-8cef-ec1810191126 11/26/2019, 1:30 PM View bp-05e53963-ced1-4b86-a887-360540191126 11/26/2019, 1:30 PM View bp-93e2ad43-1fc0-4119-b762-e0b0c0191126 11/26/2019, 1:30 PM View bp-8d9f0487-4d9a-4ae6-964c-79b690191126 11/26/2019, 1:30 PM View bp-081ca19b-2783-4ff8-b013-a21010191126 11/26/2019, 1:30 PM View bp-d41116e1-46ff-4174-b945-9f4890191126 11/26/2019, 1:30 PM View bp-7b011f68-cdc6-41db-b045-b5bf70191126 11/26/2019, 1:29 PM View bp-752239d9-f37e-4b27-875e-92e2f0191126 11/26/2019, 1:29 PM View bp-2f63fb68-d5f0-4f01-b0a5-b0a490191126 11/26/2019, 1:29 PM View bp-da7e5628-b284-40ea-ad91-e7e330191126 11/26/2019, 1:29 PM View bp-0cab02b0-e543-4614-8070-e4d620191126 11/26/2019, 1:29 PM View bp-1548fc9a-3f87-4885-8ee2-55cfe0191126 11/26/2019, 1:29 PM View bp-871c0006-855d-44df-9c57-f6f5c0191126 11/26/2019, 1:29 PM View bp-bb47c469-06be-444f-943a-f13270191126 11/26/2019, 1:29 PM View bp-b7d71cae-5a69-447c-a135-251a90191126 11/26/2019, 1:29 PM View bp-a326dfde-0d00-4382-8cef-5f4c00191126 11/26/2019, 1:29 PM View bp-7632845f-645b-4cef-9c1b-63c110191126 11/26/2019, 1:29 PM View bp-77c075cd-95f0-4086-997d-d9b450191126 11/26/2019, 1:29 PM View bp-b0095a9d-6fdc-4c0e-8939-86ead0191126 11/26/2019, 1:29 PM View bp-ff852941-9261-4174-a340-7f5910191126 11/26/2019, 1:28 PM View bp-aa237b48-c285-43d2-b52b-8692e0191126 11/25/2019, 5:14 PM View bp-ae5088cc-4c47-4d37-b60f-5edad0191126 11/25/2019, 5:14 PM View bp-5d81840a-3e65-4d32-989c-e31200191126 11/25/2019, 5:14 PM View bp-a53a53d9-db6b-4f53-92f9-ca68f0191126 11/25/2019, 5:14 PM View bp-cd28a846-36ce-498a-b7ce-aa7dc0191126 11/25/2019, 5:14 PM View bp-1bdbad75-bc14-4da0-90bd-878980191126 11/25/2019, 5:14 PM View bp-989cdb5d-aa39-4aed-88ea-8e3e70191126 11/25/2019, 5:14 PM View bp-36507508-d66a-4cc1-b209-5e4300191126 11/25/2019, 5:14 PM View bp-bf3b553d-a6b8-4881-8f14-cff030191126 11/25/2019, 5:14 PM View bp-ec7ac7a4-1fc9-4b94-90e7-61a4b0191126 11/25/2019, 5:14 PM View bp-bba7c88e-dabf-4907-ab90-07be80191126 11/25/2019, 5:13 PM View bp-c53c9d40-49ec-43b6-b538-8ac3b0191126 11/25/2019, 5:13 PM View bp-0a0c33d7-368a-4f2a-89e7-d28cb0191126 11/25/2019, 5:13 PM View bp-bc2afd50-ba70-4cd1-b2e2-5df6c0191126 11/25/2019, 5:13 PM View bp-041b4c60-6d04-47be-a3e7-36d850191126 11/25/2019, 5:13 PM View bp-132af8f7-2dcd-4dd0-b30b-67d370191126 11/25/2019, 4:10 PM View bp-2681fb53-e0ad-47de-836e-8d9bb0191116 11/16/2019, 1:16 PM View bp-5715a16a-25de-430a-ac7d-11eab0191112 11/12/2019, 1:48 PM View bp-f433c69a-99c3-4630-a4ed-2e39a0191108 11/8/2019, 3:06 PM View bp-24d7d893-e831-468b-bf1d-221840191108 11/7/2019, 4:32 PM View bp-1857c0dd-f6f4-48bd-bfe8-5c1d50191108 11/7/2019, 4:25 PM View bp-3a784d6d-37b3-4151-96d2-988c60191107 11/7/2019, 3:33 PM View bp-406f439e-0f11-4898-832f-e91360191107 11/7/2019, 3:29 PM View bp-3765418c-c911-4261-a2a6-d8ab30191107 11/6/2019, 5:03 PM View bp-a4b223c9-336a-4a9f-9b5a-608460191106 11/6/2019, 8:02 AM View bp-4b1528aa-894a-435f-84d5-c82c50191105 11/5/2019, 11:08 AM View bp-204f619a-61a1-492f-9d1e-c3bbe0191105 11/5/2019, 11:06 AM View bp-a17d16c8-776b-4d39-b71a-96be00191105 11/5/2019, 10:47 AM View bp-d36e624c-20cf-4150-a6e2-de7e50191104 11/4/2019, 11:48 AM View bp-b5653b9f-0b3f-4d5b-9e93-f07c90191104 11/4/2019, 11:40 AM View bp-615a27a1-53b6-4d1f-9b62-968a50191104 11/4/2019, 11:19 AM View bp-99626a31-282c-4bf0-a46f-13f850191104 11/4/2019, 11:14 AM View bp-3bd56623-95f7-4bcf-9144-1e42c0191104 11/4/2019, 11:00 AM View bp-42035be0-ddc1-4826-a1c9-a0c990191104 11/4/2019, 10:36 AM View bp-bec01172-37dc-4bf5-9529-fe0600191104 11/4/2019, 10:31 AM View bp-2f74fc81-3076-41b8-a0de-50b7c0191104 11/4/2019, 10:11 AM View bp-06936bda-fb95-4027-af54-7c0040191104 11/4/2019, 9:53 AM View bp-6a23a29b-ea33-4b76-ba60-b7d8b0191104 11/4/2019, 9:46 AM View bp-7f9a1423-20e4-4ac1-9cb6-57ede0191104 11/4/2019, 9:36 AM View bp-559b3aba-4912-4507-8bbb-719b50191104 11/4/2019, 7:03 AM View bp-b10bae47-65de-4aad-a8bf-845970191103 11/3/2019, 11:50 AM View bp-e7fb41bd-a641-4f13-8ace-dfad80191103 11/3/2019, 9:52 AM View bp-706987e2-918a-410a-866f-2c5360191103 11/3/2019, 9:40 AM View bp-124cd690-33f4-4aba-b16c-ca3720191103 11/3/2019, 9:34 AM View bp-8429d50f-6aec-47f6-b67e-e75e00191103 11/3/2019, 8:50 AM View bp-10c463e3-9548-4e56-a301-243a40191102 11/2/2019, 3:00 PM View bp-74fc0b82-b33a-4d12-b021-8b2c40191102 11/2/2019, 2:58 PM View bp-07f241dc-ea5f-4d2e-af9e-d2b790191031 10/31/2019, 3:00 PM View bp-137c71d6-e282-4098-9dda-c8b6b0191031 10/31/2019, 2:58 PM View bp-fbfc76e7-9645-4311-b781-ba0e50191031 10/30/2019, 5:43 PM View bp-74b7d976-a3c5-42a7-a9a6-072e50191030 10/29/2019, 5:40 PM View bp-ec67d02a-a494-438d-9c6d-062e70191030 10/29/2019, 5:25 PM View bp-16541e8d-4d8b-44b5-a065-55df00191030 10/29/2019, 5:16 PM View bp-aa6dfb54-096e-4df3-a624-3ba190191030 10/29/2019, 5:16 PM View bp-8261b069-08dc-4261-8874-356f80191029 10/29/2019, 3:12 PM View bp-02952c6f-9412-4e98-bd5c-b3d920191029 10/29/2019, 3:10 PM View bp-bff2e2e9-234e-4c84-a961-c13970191029 10/29/2019, 3:07 PM View bp-3d9a6beb-849c-4070-8a29-089860191029 10/29/2019, 2:02 PM View bp-5005fe7e-62f9-454b-8d65-c888a0191029 10/29/2019, 12:09 PM View bp-2ad5beee-dd89-4be0-aa9e-9c9d60191029 10/28/2019, 9:45 PM View bp-e8281aa8-399f-436e-aa69-ebc8d0191029 10/28/2019, 9:44 PM View bp-62d30a8d-0b3d-4e4c-ab2b-da97e0191028 10/28/2019, 11:51 AM View bp-67a7d555-6f8c-4df4-97db-52b4a0191028 10/28/2019, 11:26 AM View bp-83d259b7-557b-4bbe-91b5-1b1340191027 10/27/2019, 12:46 PM View bp-1d1f6a96-7cec-4311-b942-9df5f0191026 10/26/2019, 1:50 PM View bp-229d5789-acc8-4a34-8cc0-8e1f70191025 10/25/2019, 4:17 PM View bp-8e6ed938-c4ed-4b40-83b4-cfd5b0191025 10/25/2019, 4:10 PM View bp-a6f227cd-3ae4-438c-a616-84ea20191025 10/25/2019, 3:44 PM View bp-8f70dbd2-179e-46ad-b903-fd5f00191025 10/25/2019, 3:23 PM View bp-c59c4c63-9115-46b5-afdc-655100191025 10/25/2019, 12:37 PM View bp-eda8061a-30a4-4c1e-8615-93de50191025 10/25/2019, 12:34 PM View bp-37a18783-5c59-46d7-ab71-aa97c0191025 10/25/2019, 12:31 PM View bp-096aa0f1-431c-4f6f-b074-4eea10191025 10/25/2019, 12:14 PM View bp-17c10f8b-36e3-4b21-86f6-2537e0191025 10/25/2019, 12:10 PM View bp-18020bc1-2826-4cf1-a8b1-eb9800191025 10/25/2019, 12:04 PM View bp-8c8ee1b7-ffdb-44a8-bcae-f2e210191025 10/25/2019, 9:49 AM
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 70.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0
  • Support URL: https://support.mozilla.org/1/firefox/70.0.1/WINNT/en-US/

Extensions

  • AdBlock 3.35.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Adobe Acrobat 18.0.2 (web2pdfextension.17@acrobat.adobe.com)
  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • Easy Screenshot 3.67 (easyscreenshot@mozillaonline.com)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Facebook Container 2.0.3 (@contain-facebook)
  • Flash Debugger 6.0.5 (@flash_debugger)
  • Ghostery – Privacy Ad Blocker 8.4.5 (firefox@ghostery.com)
  • Google 1.0 (google@search.mozilla.org)
  • LastPass: Free Password Manager 4.37.0.1 (support@lastpass.com)
  • Pocket Select All 1.0 ({68a267e1-f384-4356-9f1e-511ec5807858})
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • AdBlocker Ultimate 2.41 (adblockultimate@adblockultimate.net) (Inactive)
  • DuckDuckGo Privacy Essentials 2019.9.12 (jid1-ZAdIEUB7XOzOJw@jetpack) (Inactive)
  • Kaspersky Protection 30.0.3762.27d-20190319165301 (light_plugin_B29D4AD94F82454BBC9215BCBD7E80AE@kaspersky.com) (Inactive)
  • Print to PDF 0.1.0 ({9ab38051-cd73-4e46-b7bd-dc147f6f6b29}) (Inactive)
  • Share Backported 2.0.7 ({1bab54e2-6c60-4ee1-88f7-52b1df77924f}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2: NVIDIA GeForce GT 740M
  • adapterDeviceID: 0x0a16
  • adapterDeviceID2: 0x1292
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 00000000
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: True
  • crashGuards: [{u'prefName': u'gfx.crash-guard.status.wmfvpxvideo', u'type': u'wmfvpxvideo'}]
  • direct2DEnabled: False
  • direct2DEnabledMessage: {u'key': u''}
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.19538
  • driverDate: 11-15-2013
  • driverDate2: 12-29-2016
  • driverVendor:
  • driverVendor2:
  • driverVersion: 10.18.10.3355
  • driverVersion2: 21.21.13.7654
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'disabled', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'Disabled by pref', u'type': u'user'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable-no-angle', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable-no-angle', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'CMSOutputProfile': u'AAAMSExpbm8CEAAAbW50clJHQiBYWVogB84AAgAJAAYAMQAAYWNzcE1TRlQAAAAASUVDIHNSR0IAAAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1IUCAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARY3BydAAAAVAAAAAzZGVzYwAAAYQAAABsd3RwdAAAAfAAAAAUYmtwdAAAAgQAAAAUclhZWgAAAhgAAAAUZ1hZWgAAAiwAAAAUYlhZWgAAAkAAAAAUZG1uZAAAAlQAAABwZG1kZAAAAsQAAACIdnVlZAAAA0wAAACGdmlldwAAA9QAAAAkbHVtaQAAA/gAAAAUbWVhcwAABAwAAAAkdGVjaAAABDAAAAAMclRSQwAABDwAAAgMZ1RSQwAABDwAAAgMYlRSQwAABDwAAAgMdGV4dAAAAABDb3B5cmlnaHQgKGMpIDE5OTggSGV3bGV0dC1QYWNrYXJkIENvbXBhbnkAAGRlc2MAAAAAAAAAEnNSR0IgSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAASc1JHQiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAFhZWiAAAAAAAADzUQABAAAAARbMWFlaIAAAAAAAAAAAAAAAAAAAAABYWVogAAAAAAAAb6IAADj1AAADkFhZWiAAAAAAAABimQAAt4UAABjaWFlaIAAAAAAAACSgAAAPhAAAts9kZXNjAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAABZJRUMgaHR0cDovL3d3dy5pZWMuY2gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAZGVzYwAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAuSUVDIDYxOTY2LTIuMSBEZWZhdWx0IFJHQiBjb2xvdXIgc3BhY2UgLSBzUkdCAAAAAAAAAAAAAAAAAAAAAAAAAAAAAGRlc2MAAAAAAAAALFJlZmVyZW5jZSBWaWV3aW5nIENvbmRpdGlvbiBpbiBJRUM2MTk2Ni0yLjEAAAAAAAAAAAAAACxSZWZlcmVuY2UgVmlld2luZyBDb25kaXRpb24gaW4gSUVDNjE5NjYtMi4xAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAB2aWV3AAAAAAATpP4AFF8uABDPFAAD7cwABBMLAANcngAAAAFYWVogAAAAAABMCVYAUAAAAFcf521lYXMAAAAAAAAAAQAAAAAAAAAAAAAAAAAAAAAAAAKPAAAAAnNpZyAAAAAAQ1JUIGN1cnYAAAAAAAAEAAAAAAUACgAPABQAGQAeACMAKAAtADIANwA7AEAARQBKAE8AVABZAF4AYwBoAG0AcgB3AHwAgQCGAIsAkACVAJoAnwCkAKkArgCyALcAvADBAMYAywDQANUA2wDgAOUA6wDwAPYA+wEBAQcBDQETARkBHwElASsBMgE4AT4BRQFMAVIBWQFgAWcBbgF1AXwBgwGLAZIBmgGhAakBsQG5AcEByQHRAdkB4QHpAfIB+gIDAgwCFAIdAiYCLwI4AkECSwJUAl0CZwJxAnoChAKOApgCogKsArYCwQLLAtUC4ALrAvUDAAMLAxYDIQMtAzgDQwNPA1oDZgNyA34DigOWA6IDrgO6A8cD0wPgA+wD+QQGBBMEIAQtBDsESARVBGMEcQR+BIwEmgSoBLYExATTBOEE8AT+BQ0FHAUrBToFSQVYBWcFdwWGBZYFpgW1BcUF1QXlBfYGBgYWBicGNwZIBlkGagZ7BowGnQavBsAG0QbjBvUHBwcZBysHPQdPB2EHdAeGB5kHrAe/B9IH5Qf4CAsIHwgyCEYIWghuCIIIlgiqCL4I0gjnCPsJEAklCToJTwlkCXkJjwmkCboJzwnlCfsKEQonCj0KVApqCoEKmAquCsUK3ArzCwsLIgs5C1ELaQuAC5gLsAvIC+EL+QwSDCoMQwxcDHUMjgynDMAM2QzzDQ0NJg1ADVoNdA2ODakNww3eDfgOEw4uDkkOZA5/DpsOtg7SDu4PCQ8lD0EPXg96D5YPsw/PD+wQCRAmEEMQYRB+EJsQuRDXEPURExExEU8RbRGMEaoRyRHoEgcSJhJFEmQShBKjEsMS4xMDEyMTQxNjE4MTpBPFE+UUBhQnFEkUahSLFK0UzhTwFRIVNBVWFXgVmxW9FeAWAxYmFkkWbBaPFrIW1hb6Fx0XQRdlF4kXrhfSF/cYGxhAGGUYihivGNUY+hkgGUUZaxmRGbcZ3RoEGioaURp3Gp4axRrsGxQbOxtjG4obshvaHAIcKhxSHHscoxzMHPUdHh1HHXAdmR3DHeweFh5AHmoelB6+HukfEx8+H2kflB+/H+ogFSBBIGwgmCDEIPAhHCFIIXUhoSHOIfsiJyJVIoIiryLdIwojOCNmI5QjwiPwJB8kTSR8JKsk2iUJJTglaCWXJccl9yYnJlcmhya3JugnGCdJJ3onqyfcKA0oPyhxKKIo1CkGKTgpaymdKdAqAio1KmgqmyrPKwIrNitpK50r0SwFLDksbiyiLNctDC1BLXYtqy3hLhYuTC6CLrcu7i8kL1ovkS/HL/4wNTBsMKQw2zESMUoxgjG6MfIyKjJjMpsy1DMNM0YzfzO4M/E0KzRlNJ402DUTNU01hzXCNf02NzZyNq426TckN2A3nDfXOBQ4UDiMOMg5BTlCOX85vDn5OjY6dDqyOu87LTtrO6o76DwnPGU8pDzjPSI9YT2hPeA+ID5gPqA+4D8hP2E/oj/iQCNAZECmQOdBKUFqQaxB7kIwQnJCtUL3QzpDfUPARANER0SKRM5FEkVVRZpF3kYiRmdGq0bwRzVHe0fASAVIS0iRSNdJHUljSalJ8Eo3Sn1KxEsMS1NLmkviTCpMcky6TQJNSk2TTdxOJU5uTrdPAE9JT5NP3VAnUHFQu1EGUVBRm1HmUjFSfFLHUxNTX1OqU/ZUQlSPVNtVKFV1VcJWD1ZcVqlW91dEV5JX4FgvWH1Yy1kaWWlZuFoHWlZaplr1W0VblVvlXDVchlzWXSddeF3JXhpebF69Xw9fYV+zYAVgV2CqYPxhT2GiYfViSWKcYvBjQ2OXY+tkQGSUZOllPWWSZedmPWaSZuhnPWeTZ+loP2iWaOxpQ2maafFqSGqfavdrT2una/9sV2yvbQhtYG25bhJua27Ebx5veG/RcCtwhnDgcTpxlXHwcktypnMBc11zuHQUdHB0zHUodYV14XY+dpt2+HdWd7N4EXhueMx5KnmJeed6RnqlewR7Y3vCfCF8gXzhfUF9oX4BfmJ+wn8jf4R/5YBHgKiBCoFrgc2CMIKSgvSDV4O6hB2EgITjhUeFq4YOhnKG14c7h5+IBIhpiM6JM4mZif6KZIrKizCLlov8jGOMyo0xjZiN/45mjs6PNo+ekAaQbpDWkT+RqJIRknqS45NNk7aUIJSKlPSVX5XJljSWn5cKl3WX4JhMmLiZJJmQmfyaaJrVm0Kbr5wcnImc951kndKeQJ6unx2fi5/6oGmg2KFHobaiJqKWowajdqPmpFakx6U4pammGqaLpv2nbqfgqFKoxKk3qamqHKqPqwKrdavprFys0K1ErbiuLa6hrxavi7AAsHWw6rFgsdayS7LCszizrrQltJy1E7WKtgG2ebbwt2i34LhZuNG5SrnCuju6tbsuu6e8IbybvRW9j74KvoS+/796v/XAcMDswWfB48JfwtvDWMPUxFHEzsVLxcjGRsbDx0HHv8g9yLzJOsm5yjjKt8s2y7bMNcy1zTXNtc42zrbPN8+40DnQutE80b7SP9LB00TTxtRJ1MvVTtXR1lXW2Ndc1+DYZNjo2WzZ8dp22vvbgNwF3IrdEN2W3hzeot8p36/gNuC94UThzOJT4tvjY+Pr5HPk/OWE5g3mlucf56noMui86Ubp0Opb6uXrcOv77IbtEe2c7ijutO9A78zwWPDl8XLx//KM8xnzp/Q09ML1UPXe9m32+/eK+Bn4qPk4+cf6V/rn+3f8B/yY/Sn9uv5L/tz/bf//', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'none', u'ApzAutoscrollInput': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: {u'key': u''}
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Product Firefox Release Channel release Version 56.0.2 Build ID 20171024165158 (2017-10-24) OS Windows 8.1 OS Version 6.3.9600

Mon, 30 Oct 2017 18:28:53 GMT bp-77dadce6-4cd1-4c20-9505-cc11f0191126 Signature: IPCError-browser | ShutDownKill

Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 36.0.4 Build ID 20150320202338 (2015-03-20)

Wed, 01 Apr 2015 06:30:19 GMT bp-325bde03-ea68-4ebe-b267-893e70191126 Signature: hang | CleanupPerAppKey | MsgWaitForMultipleObjectsEx | CCliModalLoop::BlockFn ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 39.0 Build ID 20150630154324 (2015-06-30)

bp-13c54cf4-7294-4e84-9a9a-edefe0191126 Signature: npswf32_18_0_0_209.dll | wcstombs

Crash Reason EXCEPTION_BREAKPOINT

Product Firefox Release Channel release Version 56.0.2 Build ID 20171024165158 (2017-10-24) OS Windows 8.1 OS Version 6.3.9600 Mon, 30 Oct 2017 18:28:53 GMT bp-77dadce6-4cd1-4c20-9505-cc11f0191126 Signature: IPCError-browser | ShutDownKill Crash Reason EXCEPTION_BREAKPOINT +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 36.0.4 Build ID 20150320202338 (2015-03-20) Wed, 01 Apr 2015 06:30:19 GMT bp-325bde03-ea68-4ebe-b267-893e70191126 Signature: hang | CleanupPerAppKey | MsgWaitForMultipleObjectsEx | CCliModalLoop::BlockFn ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 39.0 Build ID 20150630154324 (2015-06-30) bp-13c54cf4-7294-4e84-9a9a-edefe0191126 Signature: npswf32_18_0_0_209.dll | wcstombs Crash Reason EXCEPTION_BREAKPOINT
Was this helpful to you?
Quote

Question owner

Thank you - I am not a techie, so, what is the prescription for Exception_Breakpoint?

Thank you - I am not a techie, so, what is the prescription for Exception_Breakpoint?
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

The above and other reports are too old to be of much use.

Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30)

Sat, 02 Nov 2019 21:58:39 GMT bp-74fc0b82-b33a-4d12-b021-8b2c40191102 Signature: seagate-replica-nse.dll | RtlAllocateHeap | CMountPoint::_CheckDriveType

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

DropboxExt64.27.0.dll = Dropbox

QtSql4.dll = unknown

QtNetwork4 = SimCity = Electronic Arts, Inc

QtGui4.dll = Adobe Photoshop Elements

QtCore4.dll = Qt framework

Seagate-Replica-NSE.dll = unknown

MFC90ENU.DLL = MFC Language Specific Resources = Microsoft Visual C

msvcr90.dll = Microsoft® Visual Studio® 2005

klsihk64.dll = AO Kaspersky Lab

inproc_agent.dll = Kaspersky Inproc Agent

The above and other reports are too old to be of much use. Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) Sat, 02 Nov 2019 21:58:39 GMT bp-74fc0b82-b33a-4d12-b021-8b2c40191102 Signature: seagate-replica-nse.dll | RtlAllocateHeap | CMountPoint::_CheckDriveType Crash Reason EXCEPTION_ACCESS_VIOLATION_READ DropboxExt64.27.0.dll = Dropbox QtSql4.dll = unknown QtNetwork4 = SimCity = Electronic Arts, Inc QtGui4.dll = Adobe Photoshop Elements QtCore4.dll = Qt framework Seagate-Replica-NSE.dll = unknown MFC90ENU.DLL = MFC Language Specific Resources = Microsoft Visual C msvcr90.dll = Microsoft® Visual Studio® 2005 klsihk64.dll = AO Kaspersky Lab inproc_agent.dll = Kaspersky Inproc Agent
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FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

Make sure all programs/files are up to date.

Update Kaspersky. If the problem continues, disable it.

Make sure all programs/files are up to date. Update Kaspersky. If the problem continues, disable it.
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