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منتدى الدعم

All bookmarks gone

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seriously all of my bookmarks gone

seriously all of my bookmarks gone

Chosen solution

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

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  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:70.0) Gecko/20100101 Firefox/70.0

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Ruba 13 solutions 66 answers

Helpful Reply

Hello Dinushi Can you please tell us more how this happened? is this happened after the last update ?

Hello Dinushi Can you please tell us more how this happened? is this happened after the last update ?
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jscher2000
  • Top 10 Contributor
8785 solutions 71853 answers

Hi Dinushi, while we wait to hear more about the circumstances leading up to your data loss, could you take a look at the possible recovery options in this article: Recover lost or missing Bookmarks.

Hi Dinushi, while we wait to hear more about the circumstances leading up to your data loss, could you take a look at the possible recovery options in this article: [[Recover lost or missing Bookmarks]].
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tldominas 0 solutions 1 answers

Hundreds of bookmarks COMPLETELY GONE! I shut down my computer. When I re-opened it I was required to sign up for FIrefox. All my setting, auto password sign-ins, AND ALL MY BOOK MARKS ARE GONE!!!!!!! Recover lost or missing bookmarks suggestion from above completely useless.

Hundreds of bookmarks COMPLETELY GONE! I shut down my computer. When I re-opened it I was required to sign up for FIrefox. All my setting, auto password sign-ins, AND ALL MY BOOK MARKS ARE GONE!!!!!!! Recover lost or missing bookmarks suggestion from above completely useless.
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cor-el
  • Top 10 Contributor
  • Moderator
17568 solutions 158896 answers

Chosen Solution

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile": *https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks You can open the <b>about:profiles</b> page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using. *Do NOT click any Remove button on this page. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp). *https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation
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