X
Tap here to go to the mobile version of the site.

منتدى الدعم

A certificate expired. I have installed a new one. It is not being recognised.

Posted

If I look at Tools, Account Settings, Security, Manage Certificates

If I look at Tools, Account Settings, Security, Manage Certificates

Chosen solution

Thank you for that suggestion. I had not done so before. When I did, I saw that the certificate had been revoked, I had revoked a certificate because I had ordered it using Firefox and it turned out that Sectigo only support IE for ordering and collecting certificates. I had ordered and collected a second using IE, but I suppose it is possible that I somehow picked the wrong one. Anyway, I deleted it and have now asked for the certificate to be reissued.

Read this answer in context 0
Quote

Question owner

I did not finish typing. The new certificate is there.

I did not finish typing. The new certificate is there.
Was this helpful to you?
Quote
christ1
  • Top 25 Contributor
2164 solutions 15795 answers

Helpful Reply

View the cert in Thunderbird Certificate Viewer, and post a screenshot of the cert details. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

View the cert in Thunderbird Certificate Viewer, and post a screenshot of the cert details. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Was this helpful to you? 1
Quote

Chosen Solution

Thank you for that suggestion. I had not done so before. When I did, I saw that the certificate had been revoked, I had revoked a certificate because I had ordered it using Firefox and it turned out that Sectigo only support IE for ordering and collecting certificates. I had ordered and collected a second using IE, but I suppose it is possible that I somehow picked the wrong one. Anyway, I deleted it and have now asked for the certificate to be reissued.

Thank you for that suggestion. I had not done so before. When I did, I saw that the certificate had been revoked, I had revoked a certificate because I had ordered it using Firefox and it turned out that Sectigo only support IE for ordering and collecting certificates. I had ordered and collected a second using IE, but I suppose it is possible that I somehow picked the wrong one. Anyway, I deleted it and have now asked for the certificate to be reissued.
Was this helpful to you?
Quote
اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.