X
Tap here to go to the mobile version of the site.

منتدى الدعم

Firefox displays a "failure to download" when the download proceeded.

Posted

When I go to download something from the internet, Firefox displays a "failure to download message". However upon looking in the download file the file appeared despite Firefox saying that it did not. AVG (my current antivirus) was also updated today if that helps.

When I go to download something from the internet, Firefox displays a "failure to download message". However upon looking in the download file the file appeared despite Firefox saying that it did not. AVG (my current antivirus) was also updated today if that helps.
Attached screenshots

Chosen solution

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Read this answer in context 1
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

Chosen Solution

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

hi, is your device/account somehow protected by windows parental controls? the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...
Was this helpful to you? 1
Quote

Question owner

I am the admin of the computer and never enabled parental controls (or set up parental controls for that matter), but the symptoms are all identical to the problem that you linked to. Thank you.

I am the admin of the computer and never enabled parental controls (or set up parental controls for that matter), but the symptoms are all identical to the problem that you linked to. Thank you.
Was this helpful to you?
Quote
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

can you take a look in the registry of the affected system if there's a "Users" folder existing at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls?

you can open the registry editor by pressing the windows-key+r and opening "regedit"...

can you take a look in the registry of the affected system if there's a "Users" folder existing at ''HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls''? you can open the registry editor by pressing the windows-key+r and opening "regedit"...
Was this helpful to you?
Quote

Question owner

It's there.

It's there.
Was this helpful to you?
Quote
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

Helpful Reply

ok, in this case please try to right-click and export it first in order to back it up. then delete the "Users" key/folder and see if this is making a difference.

ok, in this case please try to right-click and export it first in order to back it up. then delete the "Users" key/folder and see if this is making a difference.
Was this helpful to you? 1
Quote

Question owner

It worked, Thanks!

It worked, Thanks!
Was this helpful to you?
Quote
اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.