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How can I find my bookmarks?

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I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Chosen solution

I actually had to do a restart of my computer and when I went back in the bookmarks were there. thanks anyway. Lesley

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Additional System Details

Installed Plug-ins

Nil

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Did you open Firefox to those profiles?


Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

Did you open Firefox to those profiles? Firefox automatically makes backups of the bookmarks. These are stored in the '''bookmarkbackups''' folder.   Open the '''Bookmarks Manager; ''' Press the '''Alt''' or '''F10''' key to bring up the toolbar, and select '''Bookmarks. ''' Hot key is '''<Control> ''(Mac=<Command>)'' <Shift> B. '''   Once the window is open, at the top of the page, press the button labeled '''Import and Backup. ''' Select '''Restore. ''' From the list, pick the file you want and click it.   The backups are stored in a '''jsonlz4 file''' named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4 In this example; 2016-06-29 = date created, 1424 = number of entries. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update
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cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157849 answers

Note that the main Firefox profile folder is in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

It is best to do a full backup of important data when you do a system restore because Windows doesn't tell what files will be replaced or removed and a system restore includes some file extensions used by Firefox.

Note that the main Firefox profile folder is in "AppData\Roaming". *C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\ It is best to do a full backup of important data when you do a system restore because Windows doesn't tell what files will be replaced or removed and a system restore includes some file extensions used by Firefox.
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Chosen Solution

I actually had to do a restart of my computer and when I went back in the bookmarks were there. thanks anyway. Lesley

I actually had to do a restart of my computer and when I went back in the bookmarks were there. thanks anyway. Lesley
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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

That was very good work. Well done.

Sometimes a system restart works wonders.

That was very good work. Well done. Sometimes a system restart works wonders.
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