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I've done all steps for set up & put in codes and quit firefox when done. when I open again I have to start all over. so I can't quit the program to keep info??

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  • آخر ردّ كتبه FredMcD

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I am only user of my lap top computer. I signed into my account and got and filled out all auth codes and set preferences. But when I finish my work at end of the day I always quit all apps and turn off my computer. So when I reopen the next day I have to sign in again to firefox which then generates another email saying "new sign in" and I have to start the whole process again. I have spent many hours reading all the documentation Firefox has provided but not solved problem. From all I've read once all auth is done it should be setup. At this time I can't put firefox on my mobile as I don't have any room left for new apps. I just want it on my laptop. I like the browser but to have to go thru all the sign ins each time is pushing me to use Safari. Any help would be much appreciated. Thanks.

الحل المُختار

thank you for taking the time to review my dilemma - but I don't have any extra software protecting folders against changes on my mac - unless there is something hidden on Majove. so again tonight I started from another angle. I pulled up my about:profiles and named the default profle. I deleted the rest that were there. I also reset my computer's cache and in my firefox preferences I checked the "Delete cookies and site data when Firefox is closed." I then shut down firefox. When I opened again I got a message to select the profile I wanted to use - which I had never gotten before. I'm thinking for whatever I did maybe it will work now. again thank you for your willingness to help. I may be back here again if I continue to get stuck - but finger's crossed that I have solved this now.

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https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

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الحل المُختار

thank you for taking the time to review my dilemma - but I don't have any extra software protecting folders against changes on my mac - unless there is something hidden on Majove. so again tonight I started from another angle. I pulled up my about:profiles and named the default profle. I deleted the rest that were there. I also reset my computer's cache and in my firefox preferences I checked the "Delete cookies and site data when Firefox is closed." I then shut down firefox. When I opened again I got a message to select the profile I wanted to use - which I had never gotten before. I'm thinking for whatever I did maybe it will work now. again thank you for your willingness to help. I may be back here again if I continue to get stuck - but finger's crossed that I have solved this now.

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