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Can't view / download pdf files with Firefox on Android

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I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice

I cannot view or download pdf files in Firefox on my android phone. A brief message appears saying the file has an invalid format. I have Adobe pdf reader installed on my phone, and Chrome browser opens them without any issue. Thanks for any advice
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:68.0) Gecko/68.0 Firefox/68.0

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jscher2000
  • Top 10 Contributor
8690 solutions 71031 answers

Hi paolovalli, if you check the Downloads list in Firefox using

menu button > Tools > Downloads

does the file have the expected .pdf file extension on the end of the name?

Or does the file never download at all?

Hi paolovalli, if you check the Downloads list in Firefox using menu button > Tools > Downloads does the file have the expected .pdf file extension on the end of the name? Or does the file never download at all?
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Question owner

Hi jscher The files are. jpg files Firefox simply doesn't open them or download them "the file has an invalid format" This only happens on my android phone, the files open fine on my pc running FF.

Hi jscher The files are. jpg files Firefox simply doesn't open them or download them "the file has an invalid format" This only happens on my android phone, the files open fine on my pc running FF.
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jscher2000
  • Top 10 Contributor
8690 solutions 71031 answers

If a PDF file is being saved with a .jpg extension then it probably will be launched in the wrong application and be considered a corrupt image. I don't know why the extension isn't .pdf for those. Does this occur on all sites or only on particular sites?

If a PDF file is being saved with a .jpg extension then it probably will be launched in the wrong application and be considered a corrupt image. I don't know why the extension isn't .pdf for those. Does this occur on all sites or only on particular sites?
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Question owner

It happens on any website where I need to view pdf files from. Bank, credit cards, even my e-pay slips. All pdf files, which chrome has no isuue opening. I'm beginning to think that a complete reinstall is the only solution. Thank for looking into this btw.

It happens on any website where I need to view pdf files from. Bank, credit cards, even my e-pay slips. All pdf files, which chrome has no isuue opening. I'm beginning to think that a complete reinstall is the only solution. Thank for looking into this btw.
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