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Why don't you have a real help line, phone or chat so people can get individual help? Why are you destroying a fantastic tool?

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No help line to ask individual questions. Browser made impossibly complicated. What is all this about? It's nuts.

No help line to ask individual questions. Browser made impossibly complicated. What is all this about? It's nuts.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:69.0) Gecko/20100101 Firefox/69.0

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the-edmeister
  • Top 25 Contributor
  • Moderator
5397 solutions 40130 answers

This forum is entitled questions, go ahead and ask a question.

This forum is entitled '''questions''', go ahead and ask a question.
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McCoy
  • Top 10 Contributor
532 solutions 5034 answers

" Why don't you have a real help line, phone or chat "

Because Mozilla, the company that makes Firefox (which is a free product), doesn't have the financial means to maintain a professional help desk or call center ......

But like the-edmeister said : go ahead and ask a question - the people who answer questions here are better motivated than those on a professional help desk, as they're not doing it for the money, but because they want to help people.

"'' Why don't you have a real help line, phone or chat'' " Because Mozilla, the company that makes Firefox (which is a free product), doesn't have the financial means to maintain a professional help desk or call center ...... But like the-edmeister said : go ahead and ask a question - the people who answer questions here are better motivated than those on a professional help desk, as they're not doing it for the money, but because they want to help people.
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