X
Tap here to go to the mobile version of the site.

منتدى الدعم

I can't drag, drop and move around folders on the bookmarks toolbar, but everything else seems to be working fine.

Posted

This broke after I installed the beta version of firefox 69. I tried deleting firefox and reinstalling (with the stable 69 version that was just released) but I still can't pick up the bookmark folders. Moving and selecting things within the folders is working, I just can't grab them off the toolbar and can only click to open them.

I have another laptop running exactly the same configuration of themes and addons that I didn't try the beta on, and that's updated to 69 and is working just fine.

This broke after I installed the beta version of firefox 69. I tried deleting firefox and reinstalling (with the stable 69 version that was just released) but I still can't pick up the bookmark folders. Moving and selecting things within the folders is working, I just can't grab them off the toolbar and can only click to open them. I have another laptop running exactly the same configuration of themes and addons that I didn't try the beta on, and that's updated to 69 and is working just fine.
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17466 solutions 157836 answers

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can check for problems with the <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. *use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page In case errors are reported with "Verify Integrity" close and restart Firefox and retry. If "Verify Integrity" cannot repair places.sqlite, rename/remove all <b>places.sqlite</b> and <b>favicons.sqlite</b> files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created See also: *https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
Was this helpful to you?
Quote
Wesley Branton
  • Top 10 Contributor
589 solutions 4999 answers

If the things that cor-el has mentioned above don't help, try the steps found on the Running Windows as Administrator with Launcher Process enabled in Firefox causes Drag and Drop errors - How to Fix page.

I'm not sure if it's the cause of the problem in this particular case, but it's worth a try I suppose.

Hope this helps.

If the things that cor-el has mentioned above don't help, try the steps found on the [[Running Windows as Administrator with Launcher Process enabled in Firefox causes Drag and Drop errors - How to Fix]] page. I'm not sure if it's the cause of the problem in this particular case, but it's worth a try I suppose. Hope this helps.
Was this helpful to you?
Quote

Question owner

No luck with these solutions. I also found out I can move around individual bookmarks on the toolbar ok, it's just folders causing a problem.

No luck with these solutions. I also found out I can move around individual bookmarks on the toolbar ok, it's just folders causing a problem.
Was this helpful to you?
Quote
jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

Hi penguincircus-1, I realize it's not a substitute but are you able to rearrange the folders in the Library window? You can launch that using

Command+Shift+b

By default, the Other Bookmarks list will come up. In the left column, click Bookmarks Toolbar.

Then, on the right side, will Firefox let you drag folders up and down? Are there any unexpected separators?

Hi penguincircus-1, I realize it's not a substitute but are you able to rearrange the folders in the Library window? You can launch that using Command+Shift+b By default, the Other Bookmarks list will come up. In the left column, click Bookmarks Toolbar. Then, on the right side, will Firefox let you drag folders up and down? Are there any unexpected separators?
Was this helpful to you?
Quote

Question owner

Yes I can move around folders within the library window. Not seeing anything unusual there.

I can move around folders within my main header folders on the bookmarks toolbar as well, just not the ones on the actual toolbar.

Yes I can move around folders within the library window. Not seeing anything unusual there. I can move around folders within my main header folders on the bookmarks toolbar as well, just not the ones on the actual toolbar.
Was this helpful to you?
Quote
اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.