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Why am I suddenly unable to get Scrabble to open on Facebook.

  • 84 ردًا
  • 4 have this problem
  • 719 views
  • آخر ردّ كتبه Mary

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I have been playing Scrabble on Facebook for a while but suddenly it just blinks and doesn't open. It does open if I switch to Google Chrome.

الحل المُختار

i do not know if i did it it or you fixed it but scrabble is working all i did was clear cookies so I am asuming it was firefox. thanks for the fix

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All Replies (20)

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i just didm and is the same

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no it does not i have anew profile

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i can not do any thing it keeps flashing so fast i can not do anything

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I hope that Mozilla can remedy this i would hate to leave firefox i have been with you since the inception and have been one of your biggest supporters and I have told friend how mcuh i enjoyed your browser but now there are changes and things that are causing me to re think this please resolve the scrabble problem

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even with the new firefox up date scrabble still not working in Firefox

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nott sure what you mean by pop the frame it dies not stay i up long enough fir me to do anything. i may be saying good bye to firefox if this persists please try and connect with hasbro or ea games for a resolution

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Hi Mary, did you ever test a new profile (steps here)?

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yes got the same error

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this is my profile now

 don't you get anew profile every time you refresh fire fox and start all over
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Default Profile yes Root Directory C:\Users\Mary\AppData\Roaming\Mozilla\Firefox\Profiles\ivf17z31.default-1492545731474-1567271350226 Local Directory C:\Users\Mary\AppData\Local\Mozilla\Firefox\Profiles\ivf17z31.default-1492545731474-1567271350226

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[Sun Jul 14 15:50:43 2019] Crash report submitted successfully [Sun Jul 14 15:54:12 2019] Crash report submitted successfully [Mon Jul 15 07:57:27 2019] Crash report submitted successfully [Sat Aug 31 13:47:53 2019] Crash report submitted successfully

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308046B0AF4A39CB] Default=Profiles/ivf17z31.default-1492545731474-1567271350226 Locked=1

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[Install308046B0AF4A39CB] Default=Profiles/ivf17z31.default-1492545731474-1567271350226 Locked=1

[Profile0] Name=default-1492545731474 IsRelative=1 Path=Profiles/ivf17z31.default-1492545731474-1567271350226 Default=1

[General] StartWithLastProfile=1

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this is what i have copied for you i am not suree this means any thing' got this in ap data mozilla

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[Install308046B0AF4A39CB] Default=Profiles/ivf17z31.default-1492545731474-1567271350226 Locked=1

[Profile0] Name=default-1492545731474 IsRelative=1 Path=Profiles/ivf17z31.default-1492545731474-1567271350226 Default=1

[General] StartWithLastProfile=1 Version=2

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sorry for all this but i have no other way to tell you what is in my profile now

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it worked a week ago i was using it. i have no idea what happened

i have contacted EA games and hasbro   firefox everyone  i can think of to help with this  i ran de frag  disc clean up glary utilities cccleaner malwarebytes norton  antivirus and stil the same
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The purpose of testing in a new profile is to see whether some custom settings or add-ons may be causing the problem in your regular profile, if they do not occur in the new profile. It sounds as though you have ruled out custom settings and add-ons as the potential culprit and it's either Firefox itself or something else on your system or something on the server cause those server scripts to fail.

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Hi Mary, it's not normal for Firefox to crash every day. If you want to start a new thread about that, we could see whether we can track down the source of the problem.

Link to start a new thread: https://support.mozilla.org/questions/new/desktop/fix-problems

Scroll down past suggested articles to continue with the form.

This article describes how to share crash report IDs: Troubleshoot Firefox crashes (closing or quitting unexpectedly)

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is there something in about config that ineed to change for script errors ithink i may have changed something awhile back how do i chane it back

i think it was in  dev part
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