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Recover Firefox Data?

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[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1267386. Please follow up there, thanks.]


Hi. Can anyone help me with this? I had a Windows 10 laptop that was fried, so I had to have data recovery done. The technician put my files on a new laptop. I then downloaded Firefox onto the new laptop. I tried to login to my account, but it didn’t accept my last known password. The system forced me to create a new account and wiped out all of my information. Now that I can get into the system, I see that a recovery key can be created in case the password is forgotten. I don’t recall creating a recovery key before, but the system never asked me for one. It just made me create a whole new account and lose everything. Anyway, in the recovered data, there is a file called “Old Firefox Data” from 8/11/16 although strangely the file says last modified 4/15/17. I’m not sure what any of this means, but is there a way that I can restore at least some of my old bookmarks and information from this file?

''[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1267386. Please follow up there, thanks.]'' Hi. Can anyone help me with this? I had a Windows 10 laptop that was fried, so I had to have data recovery done. The technician put my files on a new laptop. I then downloaded Firefox onto the new laptop. I tried to login to my account, but it didn’t accept my last known password. The system forced me to create a new account and wiped out all of my information. Now that I can get into the system, I see that a recovery key can be created in case the password is forgotten. I don’t recall creating a recovery key before, but the system never asked me for one. It just made me create a whole new account and lose everything. Anyway, in the recovered data, there is a file called “Old Firefox Data” from 8/11/16 although strangely the file says last modified 4/15/17. I’m not sure what any of this means, but is there a way that I can restore at least some of my old bookmarks and information from this file?

Modified by Chris Ilias

Additional System Details

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  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/18.2b15817 Mobile/15E148 Safari/605.1.15

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Question owner

Sorry, this was posted in the wrong section.

Sorry, this was posted in the wrong section.