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Can I delete my firefox account on here that's connected to support, so I can add my email together with this support account instead?

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Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?

Can I delete the profile, I accidentally created with my Firefox account, so I can link my email with this one?
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  • Shockwave Flash 32.0 r0

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:70.0) Gecko/20100101 Firefox/70.0

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Question owner

I tried deleting the account, but it says an error occurred, I want to keep this account, the username and history of it, do I just make a new sync account and delete my old one and that will delete the profile?

I tried deleting the account, but it says an error occurred, I want to keep this account, the username and history of it, do I just make a new sync account and delete my old one and that will delete the profile?
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jscher2000
  • Top 10 Contributor
8689 solutions 71030 answers

Hi tomatoshadow2, are you saying that you want to change the email address on your Firefox Account, or you want to associate an old Support account with your current Firefox Account?

Hi tomatoshadow2, are you saying that you want to change the email address on your Firefox Account, or you want to associate an old Support account with your current Firefox Account?
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Question owner

I want to associate this older support account with my Firefox account, but I mistakenly signed in with my Firefox account, creating a support support account, that I want to delete, so I can use this one with my Firefox account.

I want to associate this older support account with my Firefox account, but I mistakenly signed in with my Firefox account, creating a support support account, that I want to delete, so I can use this one with my Firefox account.
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jscher2000
  • Top 10 Contributor
8689 solutions 71030 answers

Hi tomatoshadow2, I think an admin will need to help you sort this out, I don't think I would trust deleting anything through the features on this site.

Hi tomatoshadow2, I think an admin will need to help you sort this out, I don't think I would trust deleting anything through the features on this site.
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Question owner

Sounds good, how do I get in contact with someone to delete my other support profile?

Sounds good, how do I get in contact with someone to delete my other support profile?
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jscher2000
  • Top 10 Contributor
8689 solutions 71030 answers

I added an "Admin" tag to the thread, but you also could post on the Contributor's forum:

https://support.mozilla.org/forums/contributors

I added an "Admin" tag to the thread, but you also could post on the Contributor's forum: https://support.mozilla.org/forums/contributors
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

tomatoshadow2 said

Sounds good, how do I get in contact with someone to delete my other support profile?

Hi tomatoshadow2,

You could send a PM to this administrator :

https://support.mozilla.org/en-US/user/gguizzardi

''tomatoshadow2 [[#answer-1245130|said]]'' <blockquote> Sounds good, how do I get in contact with someone to delete my other support profile? </blockquote> Hi tomatoshadow2, You could send a PM to this administrator : https://support.mozilla.org/en-US/user/gguizzardi
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Question owner

@McCoy

Thanks, I did.

@McCoy Thanks, I did.
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

tomatoshadow2 said

@McCoy Thanks, I did.

Don't be disappointed though if they don't contact you right away, cause administrators (usually) don't work outside office hours .....

''tomatoshadow2 [[#answer-1245155|said]]'' <blockquote> @McCoy Thanks, I did. </blockquote> Don't be disappointed though if they don't contact you right away, cause administrators (usually) don't work outside office hours .....
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