When I try and send messages I can't
I get this message Sending of the message failed. The message could not be sent using Outgoing server (SMTP) mail.btinternet.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.100 Safari/537.36
Can you login on webmail?
Thanks Johann. Yes I can through bt mail. But I can't send messages with Mozilla Thunderbird as i stated above. Thanks
In order for us to better investigate this issue, we'll need some more information.
Could you please do the following:
- Open the menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
- Open a reply to this post, and paste your troubleshooting information.