X
Tap here to go to the mobile version of the site.

منتدى الدعم

login problems

Posted

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?

I have a firefox account for many years. my email provider went bankrupt, and I have no longer access to my emails. now I did reinstall firefox on my computer, and wanted to migrate my longterm account. I was able to log in successfully, but there was also an email sent to the bankrupt provider. email is returning immediately, and my account is now blocked. How do I get into my account?
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 9; Mobile; rv:67.0) Gecko/67.0 Firefox/67.0

More Information

Seburo
  • Top 10 Contributor
  • Moderator
747 solutions 5476 answers

Hi

Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this article.

Hi Unfortunately there's no way to change or recover the email address associated with a Sync account. You would need to create a new account following the steps described in this [https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer article].
Was this helpful to you? 0
Quote

Question owner

This is sonething I do not understand. Same Computer, I have password and login data. Why do I have to confirm man old email adress again? Makes no sense at all. All my passwords and login datas are stored in my firefox account.

This is sonething I do not understand. Same Computer, I have password and login data. Why do I have to confirm man old email adress again? Makes no sense at all. All my passwords and login datas are stored in my firefox account.
Was this helpful to you?
Quote

Question owner

this makes no sense to me. It is the same computer, and I have login data and password. So why I have to confirm an old email adress again? Makes no sense to me at all. The more because I reinstalled Firefox due to Mozilla is asking me again and again to do it. allthough everything worked just perfect. I doing it I loose all my passwords and login datas Which I have stored there? Good Job Mozilla

this makes no sense to me. It is the same computer, and I have login data and password. So why I have to confirm an old email adress again? Makes no sense to me at all. The more because I reinstalled Firefox due to Mozilla is asking me again and again to do it. allthough everything worked just perfect. I doing it I loose all my passwords and login datas Which I have stored there? Good Job Mozilla
Was this helpful to you?
Quote

Question owner

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Was this helpful to you?
Quote

Question owner

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Was this helpful to you?
Quote

Question owner

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Was this helpful to you?
Quote

Question owner

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla

This makes absolutely no sense to me. It is the same Computer and I have login data and password. So why I have to confirm and old email adress again? The more that Firefox is permanetly asking me to reinstall it, allthough working perfectly. In doing it I loose all login data and passwords? Good Job Mozilla
Was this helpful to you?
Quote
Seburo
  • Top 10 Contributor
  • Moderator
747 solutions 5476 answers

The email is an important step in the verification process. Sync is designed to help you move data between two copies of Firefox, it is not suitable as an online back up service.

The email is an important step in the verification process. Sync is designed to help you move data between two copies of Firefox, it is not suitable as an online back up service.
Was this helpful to you? 0
Quote
اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.