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Old version of firefox will not open, trying to login in new downloaded version but my account is under a dead email accnt. I need auth code and change email

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Need to change email in firefox account but the old download will no longer open and the new download is sending an authorization email to my old, now dead account that I need to open my account.

Need to change email in firefox account but the old download will no longer open and the new download is sending an authorization email to my old, now dead account that I need to open my account.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

Wesley Branton
  • Top 10 Contributor
617 solutions 5143 answers

If you have your Firefox Account recovery key, you can reset your Firefox Account password using that.

However, if you don't have that and don't have access to the email associated with your account, you will need to create a new account under a different email. For security reasons, Mozilla cannot help restore accounts unless you have access to the associated email or your recovery keys.

See I've lost my Firefox Sync account information - What to do for more information.

Hope this helps.

If you have your Firefox Account recovery key, you [[Reset your Firefox Account password with Recovery Keys|can reset your Firefox Account password using that]]. However, if you don't have that and don't have access to the email associated with your account, you will need to create a new account under a different email. For security reasons, Mozilla cannot help restore accounts unless you have access to the associated email or your recovery keys. See [[I've lost my Firefox Sync account information - What to do]] for more information. Hope this helps.
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