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My add-ons turn on and off for no reason.

Posted

My homescreen shows tabs I've never put there before. My add-ons turn on and off for no reason. My toolbar has been rearranged without my intervention.

My homescreen shows tabs I've never put there before. My add-ons turn on and off for no reason. My toolbar has been rearranged without my intervention.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

Wesley Branton
  • Top 10 Contributor
578 solutions 4943 answers

Does this only happen sometimes?

The next time it happens, type about:profiles in the Firefox address bar. If you see two profiles listed, click the Launch profile in new browser under the other profile and see if your regular data is in there. If it is, set that profile as the default.

Recently, a lot of users have reported issues where Firefox creates a new blank profile for them.

For more information, see Recover lost or missing Bookmarks.

SIDENOTE: You don't appear to be running the latest version of Firefox. A few critical security issues where fixed in Firefox recently, so I highly recommend that you update to the latest version of Firefox (67.0.4).

Does this only happen sometimes? The next time it happens, type <code>about:profiles</code> in the Firefox address bar. If you see two profiles listed, click the '''Launch profile in new browser''' under the other profile and see if your regular data is in there. If it is, set that profile as the default. Recently, a lot of users have reported issues where Firefox creates a new blank profile for them. For more information, see [[Recover lost or missing Bookmarks]]. '''SIDENOTE:''' You don't appear to be running the latest version of Firefox. A few critical security issues where fixed in Firefox recently, so I highly recommend that you update to the latest version of Firefox (67.0.4).
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Question owner

Hmm, no...there is only one profile and my Firefox is up to date.

Hmm, no...there is only one profile and my Firefox is up to date.
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