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can't save my username and password

Posted

Greeting, I want to save my username and password But the firefox browser didn't ask me.I click on option=>privacy & security,ask to save login and pass option is checked. help solve my problem,please. sincerely exp: https://pranatrader.ir/login

Greeting, I want to save my username and password But the firefox browser didn't ask me.I click on option=>privacy & security,ask to save login and pass option is checked. help solve my problem,please. sincerely exp: https://pranatrader.ir/login

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

FredMcD
  • Top 10 Contributor
4307 solutions 60479 answers

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using any password add-ons/programs? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

No,the problem still here,yet.

No,the problem still here,yet.
McCoy
  • Top 10 Contributor
575 solutions 5383 answers

Hello,

If "Ask to save logins and passwords for websites" is checked and stays checked, and you don't use an external password manager, then there are a few possible causes - would you please read everything in this article :

https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved

Any luck ?

Hello, If "Ask to save logins and passwords for websites" is checked and stays checked, and you don't use an external password manager, then there are a few possible causes - would you please read everything in this article : https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Any luck ?