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your organizion has diabled the ability to change some options

Posted

i have the firefox quantum version 67.0.1 (64 bit). this is on my options page on the home screen. how can i fix this problem. i want to change options and it will not let me. HELP!!!!!!!!!!!!!!!!!!!!

i have the firefox quantum version 67.0.1 (64 bit). this is on my options page on the home screen. how can i fix this problem. i want to change options and it will not let me. HELP!!!!!!!!!!!!!!!!!!!!

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

More Information

jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

I assume this is a personal installation, not managed by an IT department, so that message is unexpected.

Two initial questions:

(1) Could you type or paste the following address into the address bar and press Enter to load it: about:policies

In the "Active" list, does the page list any policies?

(2) Do you use Avast, AVG, or other security software that might touch Firefox settings?

I assume this is a personal installation, not managed by an IT department, so that message is unexpected. Two initial questions: (1) Could you type or paste the following address into the address bar and press Enter to load it: '''about:policies''' In the "Active" list, does the page list any policies? (2) Do you use Avast, AVG, or other security software that might touch Firefox settings?

Question owner

about:policies#active

                                  ACTIVE

ACTIVE Policy Name Policy Value DOCUMENTATION Certificates ImportEnterpriseRoots true

i am guessing this is want you want

about:policies#active ACTIVE ACTIVE Policy Name Policy Value DOCUMENTATION Certificates ImportEnterpriseRoots true i am guessing this is want you want
jscher2000
  • Top 10 Contributor
8793 solutions 71930 answers

Hi sweepea, that setting relates to whether Firefox uses its own certificate store to verify website certificates, or the Windows certificate store. So that specific policy shouldn't restrict you from changing other settings. Is there another one that seems to be locked out -- what was it that you wanted to change?

Hi sweepea, that setting relates to whether Firefox uses its own certificate store to verify website certificates, or the Windows certificate store. So that specific policy shouldn't restrict you from changing other settings. Is there another one that seems to be locked out -- what was it that you wanted to change?
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159013 answers

Are you possibly using Avast security software?

Avast or other security software might be using this to inject its certificate in Firefox.

Are you possibly using Avast security software? Avast or other security software might be using this to inject its certificate in Firefox. *https://support.mozilla.org/en-US/kb/error-codes-secure-websites