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I use firefox for a MacBook. When I open a link in an email it brings me to the wrong place

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I am working with a company that uses links in all their email communication. When I click on any link from that company, it does not take me to where the sender intended. It keeps me in their system, but it NEVER opens where it is supposed to. I'm sure it's coded correctly on their end, but once it hits my inbox the coding changes.

I am working with a company that uses links in all their email communication. When I click on any link from that company, it does not take me to where the sender intended. It keeps me in their system, but it NEVER opens where it is supposed to. I'm sure it's coded correctly on their end, but once it hits my inbox the coding changes.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

jscher2000
  • Top 10 Contributor
8513 solutions 69541 answers

Hi Leslie, if the email is coming through Outlook, sometimes the links change to a link that contains "safelinks" and for some users, those links to do not work. Is that the situation, or can you explain in a little more details how the links might be changing?

Hi Leslie, if the email is coming through Outlook, sometimes the links change to a link that contains "safelinks" and for some users, those links to do not work. Is that the situation, or can you explain in a little more details how the links might be changing?
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