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What can be deleting my Saved Logins?

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I have lost my saved logins twice in 3 days

I have lost my saved logins twice in 3 days
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

FredMcD
  • Top 10 Contributor
4193 solutions 58539 answers

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.
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FredMcD
  • Top 10 Contributor
4193 solutions 58539 answers

Helpful Reply

malcolmord said

I have lost my saved logins

What about the rest of your profile? settings, bookmarks . . . . . Are you using any password add-ons/programs?

''malcolmord [[#question-1257537|said]]'' <blockquote> I have lost my saved logins </blockquote> What about the rest of your profile? settings, bookmarks . . . . . Are you using any password add-ons/programs?
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cor-el
  • Top 10 Contributor
  • Moderator
17347 solutions 156811 answers

You can create a backup copy of the logins.json and key4.db files in the profile folder.

Are only the passwords lost ? Are you still using the same profile or did Firefox refresh and created a new profile? When Firefox refreshes then it appends a time stamp to the folder name.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:preferences page.

You can create a backup copy of the logins.json and key4.db files in the profile folder. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Are only the passwords lost ? Are you still using the same profile or did Firefox refresh and created a new profile? When Firefox refreshes then it appends a time stamp to the folder name. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:preferences</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox
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Question owner

Thanks for the helpful replies. These will enable me to recover any future losses but I still don't know how the loss happens in the first place.

Thanks for the helpful replies. These will enable me to recover any future losses but I still don't know how the loss happens in the first place.
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FredMcD
  • Top 10 Contributor
4193 solutions 58539 answers

When do you notice the passwords are missing? At startup, while surfing, running disk cleaners . . . .

When do you notice the passwords are missing? At startup, while surfing, running disk cleaners . . . .
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cor-el
  • Top 10 Contributor
  • Moderator
17347 solutions 156811 answers

Are you connected to Sync?

Are you connected to Sync?
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