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I have Windows 7 Professional and is detecting as XP. How do I update?

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I try to update and no updates available for XP.I am not XP

I try to update and no updates available for XP.I am not XP

Chosen solution

Do you possibly have enabled "Resist Fingerprinting"?

You can check this pref on the about:config page to see if resist fingerprinting (RFP) is enabled and if this pref is user set (bold) reset to false via the right-click context menu.

  • privacy.resistFingerprinting = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Citrix Online App Detector Plugin
  • Coupons, Inc. Coupon Printer 5.0.2.3
  • Google Update
  • Google Updater pluginhttp://pack.google.com/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • npmnqmp 989898989877
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Shockwave Flash 32.0 r0
  • 5.1.50918.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

cor-el
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17275 solutions 156148 answers

Chosen Solution

Do you possibly have enabled "Resist Fingerprinting"?

You can check this pref on the about:config page to see if resist fingerprinting (RFP) is enabled and if this pref is user set (bold) reset to false via the right-click context menu.

  • privacy.resistFingerprinting = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Do you possibly have enabled "Resist Fingerprinting"? *https://support.mozilla.org/en-US/kb/firefox-protection-against-fingerprinting You can check this pref on the <b>about:config</b> page to see if resist fingerprinting (RFP) is enabled and if this pref is user set (bold) reset to false via the right-click context menu. *privacy.resistFingerprinting = false You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config ---- Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
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Question owner

The issue concerning compatibility solved the problem. It was set for Windows XP. Thanks for your time and answers.

The issue concerning compatibility solved the problem. It was set for Windows XP. Thanks for your time and answers.
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