X
Tap here to go to the mobile version of the site.

منتدى الدعم

Why won't my screenshot page won't open so I can see my screenshots

Posted

I can take a screenshot and I will see it in screenshots but when I click on the icon to see all of my other screenshots it seems to be stuck on a loading screen and never opens. Also the heart icon that was there so I can save shots indefinitely disappeared weeks ago and I'd like to get it back.

I can take a screenshot and I will see it in screenshots but when I click on the icon to see all of my other screenshots it seems to be stuck on a loading screen and never opens. Also the heart icon that was there so I can save shots indefinitely disappeared weeks ago and I'd like to get it back.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10669 answers

Mozilla has retired the screenshots server functionality. You are seeing a weird experience because you are on a very old version of Firefox. Please update to Firefox 66.0.3 or later

Mozilla has retired the screenshots server functionality. You are seeing a weird experience because you are on a very old version of Firefox. Please update to Firefox 66.0.3 or later
James
  • Moderator
1595 solutions 11242 answers
See also https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/

Modified by James