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I get onto vanguard wesite but cannot get into 1099 or messages

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه FredMcD

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The website loads, i sign in however i cannot see my 1099 even though click on it. I tried to look at my messages and when get to message page the cursor continuously spins. I am using windows 10 and it works fine on Microsoft edge

The website loads, i sign in however i cannot see my 1099 even though click on it. I tried to look at my messages and when get to message page the cursor continuously spins. I am using windows 10 and it works fine on Microsoft edge

الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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All Replies (2)

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If that is a login site trying to diagnosis the problem will be hard to do.

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الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}