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unable to log into websites

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For for fox 65.0.2 64 bit, Windows 10 unable to log into websites. Get error "your connection is not secure" for all Web sites. Explorer works ok.

For for fox 65.0.2 64 bit, Windows 10 unable to log into websites. Get error "your connection is not secure" for all Web sites. Explorer works ok.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 6.0.1; Mobile; rv:65.0) Gecko/65.0 Firefox/65.0

More Information

christ1
  • Top 25 Contributor
2154 solutions 15737 answers

Helpful Reply

What is the exact error code?

Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

What is the exact error code? Please post a screenshot. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
FredMcD
  • Top 10 Contributor
4229 solutions 59020 answers

Chosen Solution

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites [https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean What do the security warning codes mean]

Question owner

Thanks to all who tried to resolve. I use AVG as an antivirus and it updated and the problem went away. So would probably lay the blame on AVG, but since I am not a techie I can't be sure.

Thanks to all who tried to resolve. I use AVG as an antivirus and it updated and the problem went away. So would probably lay the blame on AVG, but since I am not a techie I can't be sure.
FredMcD
  • Top 10 Contributor
4229 solutions 59020 answers

Good work.

Good work.
sanford.shapiro 0 solutions 2 answers

When I try to log in to my AT&T account, the system hangs using Firefox

When I try to log in to my AT&T account, the system hangs using Firefox
FredMcD
  • Top 10 Contributor
4229 solutions 59020 answers

Helpful Reply

sanford.shapiro Please go to the top of any support.mozilla.org web page and use the Get Community Support link: https://support.mozilla.org/en-US/questions/new

Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

'''sanford.shapiro''' Please go to the top of any '''support.mozilla.org''' web page and use the '''Get Community Support''' link: https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever). Now select the category for the problem. At the bottom is Other. Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; '''None Of These Solve My Problem.''' Now enter all the relative information on the problem. At the bottom of this, you can Add Images. Under this is '''Troubleshooting Information.''' Please press the '''Share Data button.''' This will let us look at your system details. '''No Personal Information Is Collected.'''