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منتدى الدعم

all my passwrds are gone

Posted

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that!!!!!! Can someone please give me a simple answer , i know they are there it should not be that hard to restore or find them for god sakes!!!!!!!!!!!!!!!!!!!

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that!!!!!! Can someone please give me a simple answer , i know they are there it should not be that hard to restore or find them for god sakes!!!!!!!!!!!!!!!!!!!

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 65.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0.1/WINNT/en-US/

Extensions

Javascript

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Graphics

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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
WestEnd
  • Top 25 Contributor
60 solutions 5377 answers

Did your firefox update or upgrade? Your not giving enough information for others reading to know what happened. And to be sure this is firefox browser End User help forum not something like a online help chat with a company.

Did your firefox update or upgrade? Your not giving enough information for others reading to know what happened. And to be sure this is firefox browser End User help forum not something like a online help chat with a company.
FredMcD
  • Top 10 Contributor
4230 solutions 59023 answers
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Question owner

Well it must’ve upgraded I have no idea but I’m in end-user I’m not a company just a sole person out here trying to figure out why all my password just all of a sudden disappeared completely is there an easy fix to find them and get them back or what

Well it must’ve upgraded I have no idea but I’m in end-user I’m not a company just a sole person out here trying to figure out why all my password just all of a sudden disappeared completely is there an easy fix to find them and get them back or what

Question owner

Now did ask me if I want to sync all my devices and I clicked the button it said yes but I didn’t continue because it said it would erase everything and I did not except it so I don’t know very frustrating

Now did ask me if I want to sync all my devices and I clicked the button it said yes but I didn’t continue because it said it would erase everything and I did not except it so I don’t know very frustrating