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Flash on a specific website is no longer working in Firefox since FF updated to 64.0 and subsequent updates.

Posted

I've been accessing the following website for years on Firefox with no issues. It uses Flash, and I've never had a problem playing the game until Firefox updated to 64.0. Now when I click to play the game, it says it is loading, but it never does. I have disabled any ad blocker or other similar add-on, but it doesn't help. I keep Flash up to date, and have even unchecked the box in the plugin that says "Block dangerous and intrusive Flash content" in case that was the problem, but that hasn't helped.

I can access the site and play the game on Chrome without a problem, but not on Firefox. I'm not the only one who uses this website who is having this problem.

Any ideas what is going on? I don't want to revert to Firefox 63.0.3 if I don't have to, but I'd prefer to play this game in Firefox if possible.

Website: http://webccgame.com/?page=home

Thank you!

I've been accessing the following website for years on Firefox with no issues. It uses Flash, and I've never had a problem playing the game until Firefox updated to 64.0. Now when I click to play the game, it says it is loading, but it never does. I have disabled any ad blocker or other similar add-on, but it doesn't help. I keep Flash up to date, and have even unchecked the box in the plugin that says "Block dangerous and intrusive Flash content" in case that was the problem, but that hasn't helped. I can access the site and play the game on Chrome without a problem, but not on Firefox. I'm not the only one who uses this website who is having this problem. Any ideas what is going on? I don't want to revert to Firefox 63.0.3 if I don't have to, but I'd prefer to play this game in Firefox if possible. Website: http://webccgame.com/?page=home Thank you!

Chosen solution

Just to update and close this out, I can now play the game in Firefox. I don't know what changed (I haven't altered any of my settings since last posting), but it works now. As oddly and suddenly as it didn't work, now it does.

Thanks for trying to help!!

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 65.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0
  • Support URL: https://support.mozilla.org/1/firefox/65.0.1/WINNT/en-US/

Extensions

  • 1-Click YouTube Video Downloader 4.0.92 (YoutubeDownloader@PeterOlayev.com)
  • Adblock Plus - free ad blocker 3.4.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Awesome RSS 1.3.5 ({97d566da-42c5-4ef4-a03b-5a2e5f7cbcb2})
  • Ghostery – Privacy Ad Blocker 8.3.1 (firefox@ghostery.com)
  • Privacy Badger 2019.1.30 (jid1-MnnxcxisBPnSXQ@jetpack)
  • uBlock Origin 1.18.4 (uBlock0@raymondhill.net)
  • Webroot Filtering Extension 1.9.0.14 (webrootsecure@webroot.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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Modified Preferences

Misc

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WestEnd 60 solutions 5387 answers

Did you uninstall all flash for firefox and reinstall them?

Did you uninstall all flash for firefox and reinstall them?

Question owner

I've done that, but it doesn't help.

I've done that, but it doesn't help.
WestEnd 60 solutions 5387 answers

So what is the site and where are you getting the flash install?

So what is the site and where are you getting the flash install?

Question owner

http://webccgame.com/?page=play

I get Flash directly from Adobe Flash. I've always gotten it from there, and it's always worked on that site, until FF updated to 64.0. The site hasn't changed the way it works, so I can only assume it's FF, since the site works fine in Chrome with Adobe Flash.

Thanks for trying to help.

http://webccgame.com/?page=play I get Flash directly from Adobe Flash. I've always gotten it from there, and it's always worked on that site, until FF updated to 64.0. The site hasn't changed the way it works, so I can only assume it's FF, since the site works fine in Chrome with Adobe Flash. Thanks for trying to help.

Question owner

Screenshot of the page in Firefox. It stays on "Loading Maps."

Screenshot of the page in Firefox. It stays on "Loading Maps."

Question owner

Screenshot of the page in Chrome. What it should look like.

Screenshot of the page in Chrome. What it should look like.
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158914 answers

Do you see the Lego block icon at the left end of the location bar indicating that the website want to use the Shockwave Flash plugin?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked

Do you see the Lego block icon at the left end of the location bar indicating that the website want to use the Shockwave Flash plugin? If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content. *make sure your extensions and filters are updated to the latest version *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content. *click the shield icon for more detail and possibly disable the protection You can check the Web Console about what content is blocked *"3-bar" menu button or Tools -> Web Developer *https://support.mozilla.org/en-US/kb/tracking-protection *https://support.mozilla.org/en-US/kb/content-blocking

Question owner

Thank you for the suggestions, but it's not helping. I have disabled all extensions, and no content is being blocked (I disabled blocking on the site), but the game map still won't load. It's so odd.

Thank you for the suggestions, but it's not helping. I have disabled all extensions, and no content is being blocked (I disabled blocking on the site), but the game map still won't load. It's so odd.

Question owner

I even deleted/removed all extensions from FF, rebooted, and it still doesn't work.

I even deleted/removed all extensions from FF, rebooted, and it still doesn't work.
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158914 answers

You didn't confirm if you see the Lego block icon in Firefox. Other browsers may use a similar icon to notify you that the Flash plugin is used.

Can you confirm that this is a Flash object by right-clicking this area in another browser?

If you only see a loading icon then it is possible that content is retrieved via XHR in the background and that no plugin is used.

Did you check the Web Console for error messages like I posted above?

You didn't confirm if you see the Lego block icon in Firefox. Other browsers may use a similar icon to notify you that the Flash plugin is used. Can you confirm that this is a Flash object by right-clicking this area in another browser? If you only see a loading icon then it is possible that content is retrieved via XHR in the background and that no plugin is used. Did you check the Web Console for error messages like I posted above?

Question owner

Yes, I see the Lego block, and yes, this is a Flash object. I play the game in Chrome, where I have Flash set to ask me every time it wants to run/activate. Screenshot attached. When I click "allow" the game runs normally (and I have the latest version of Flash installed).

I have no error messages in the Web console, and do not have a shield icon indicating that content is being blocked.

Thanks for trying to help. Like I said, I play the game in Chrome, so I can keep doing that, but it's just really weird that it stopped working in FF when FF updated to 64.0.

Yes, I see the Lego block, and yes, this is a Flash object. I play the game in Chrome, where I have Flash set to ask me every time it wants to run/activate. Screenshot attached. When I click "allow" the game runs normally (and I have the latest version of Flash installed). I have no error messages in the Web console, and do not have a shield icon indicating that content is being blocked. Thanks for trying to help. Like I said, I play the game in Chrome, so I can keep doing that, but it's just really weird that it stopped working in FF when FF updated to 64.0.
cor-el
  • Top 10 Contributor
  • Moderator
17569 solutions 158914 answers

You aren't using Private Browsing mode in Firefox?

See also the Flash storage settings.

You aren't using Private Browsing mode in Firefox? See also the Flash storage settings. *https://www.macromedia.com/support/documentation/en/flashplayer/help/help02.html

Question owner

No, I'm not using private browsing, or denying or limiting storage (and the game is only using 1% of its maximum storage capacity).

No, I'm not using private browsing, or denying or limiting storage (and the game is only using 1% of its maximum storage capacity).

Chosen Solution

Just to update and close this out, I can now play the game in Firefox. I don't know what changed (I haven't altered any of my settings since last posting), but it works now. As oddly and suddenly as it didn't work, now it does.

Thanks for trying to help!!

Just to update and close this out, I can now play the game in Firefox. I don't know what changed (I haven't altered any of my settings since last posting), but it works now. As oddly and suddenly as it didn't work, now it does. Thanks for trying to help!!