Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On screen keyboard not popping up on tablet device after windows update 1809

  • No replies
  • 1 has this problem
more options

Hello! I have a Acer One 10 tablet with the latest windows 10 update 1809. The update installed flawlessly, but after that, Firefox stopped popping up the windows 10 on screen keyboard.

I choose Firefox over Chrome because Firefox automatically calls the on screen keyboard on every text field.

I also have A Microsoft Surface Go, but the same windows update on that device failed for some reasons, so I cannot verify if the culrpit was the update itself. But I guess it is because I did not install anything else or changed options.

I already checked in about:config if the path of the .exe file that triggers the keyboard was still correct and it was.

My skills can lead me to this point.

NB: Firefox is updated to the latest versions on both devices.

I really do hope this is a solvable problem.