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منتدى الدعم

Youtube crashes randomly and the 'resolution-changing' button doesn't work

Posted

When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for some moment. And, the gear icon on the window that changes the resolution doen't seem to work; when I click it nothing happens. These problems are pretty much annoying. Please help! And yes I have cleared the cookies and caches..

When watching a YouTube video, sometimes it freezes. There's nothing I can do to take it into a normal mood. And when I close the defective tab, it plays the audio for some moment. And, the gear icon on the window that changes the resolution doen't seem to work; when I click it nothing happens. These problems are pretty much annoying. Please help! And yes I have cleared the cookies and caches..

Modified by Gayan512

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59404 answers

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues -------------- https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right-click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.

Question owner

The freezing issue seems to be gone. But the resolution-changer gear icon is not functioning

The freezing issue seems to be gone. But the resolution-changer gear icon is not functioning
FredMcD
  • Top 10 Contributor
4246 solutions 59404 answers

I called for more help.

I called for more help.