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'Profile is inaccessible or missing' I've tried renaming profiles.ini and the folder but still doesn't work.

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I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded

It still doesn't seem to work and comes up with the same error. Please help.

I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded It still doesn't seem to work and comes up with the same error. Please help.

Additional System Details

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_1) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15

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Franz_von_Suppe 2 solutions 30 answers

Don't rename profiles.ini. When you open it with a text editor, it should contain something similar to this:

[Profile0] Name=default IsRelative=1 Path=Profiles/lnlhnhs4.default

"lnlhnhs4.default" is the name of the profile folder in the folder "Profiles". You have a different name. Make sure that the profile name mentioned in profiles.ini is the same as the name of the profile folder. Then it should work.

Don't rename profiles.ini. When you open it with a text editor, it should contain something similar to this: [Profile0] Name=default IsRelative=1 Path=Profiles/lnlhnhs4.default "lnlhnhs4.default" is the name of the profile folder in the folder "Profiles". You have a different name. Make sure that the profile name mentioned in profiles.ini is the same as the name of the profile folder. Then it should work.
cor-el
  • Top 10 Contributor
  • Moderator
17571 solutions 158915 answers

Note that this can be a problem with the owner and read/write permissions of the Firefox profile folder in both locations used.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • ~/Library/Caches/Firefox/Profiles/

In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.

Note that this can be a problem with the owner and read/write permissions of the Firefox profile folder in both locations used. Location used for the main profile that keeps your personal data (Root Directory on about:profiles). *~/Library/Application Support/Firefox/Profiles/&lt;profile&gt;/ Location used for the disk cache and other temporary files (Local Directory on about:profiles). *~/Library/Caches/Firefox/Profiles/ In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X