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sync disconnects, after reconnecting all passwords are gone

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Posted

I have pretty much the same problem as in this thread: https://support.mozilla.org/en-US/questions/1235973 Unfortunately, they don't seem to have found a solution.

Sync disconnected on its own and told me to sign back in. After doing so, Firefox had forgotten all of my login data (usernames and passwords). Firefox on my phone still has the data, but somehow doesn't seem to upload it for syncing.

How can I get this data back ?

I'm running Firefox 63.0.3 (64-bit) on Ubuntu. I do have some plugins: Adblock Plus, Privacy Badger, Disable JS, Ecosia Search, Video Download Helper

I have pretty much the same problem as in this thread: https://support.mozilla.org/en-US/questions/1235973 Unfortunately, they don't seem to have found a solution. Sync disconnected on its own and told me to sign back in. After doing so, Firefox had forgotten all of my login data (usernames and passwords). Firefox on my phone still has the data, but somehow doesn't seem to upload it for syncing. How can I get this data back ? I'm running Firefox 63.0.3 (64-bit) on Ubuntu. I do have some plugins: Adblock Plus, Privacy Badger, Disable JS, Ecosia Search, Video Download Helper

Additional System Details

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:63.0) Gecko/20100101 Firefox/63.0

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