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Cannot connect to "http://click.email.xxxx.com" type websites

  • 9 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

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I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set up). And, these connections work fine in other browsers, so I am sure it's just a security setting somewhere in Firefox.

Thanks for any help.

I am having problems connecting to websites that originate from an email click. Which settings should I change to correct this? (ie, I have no proxies or firewalls set up). And, these connections work fine in other browsers, so I am sure it's just a security setting somewhere in Firefox. Thanks for any help.
Attached screenshots

Modified by JSH56

All Replies (9)

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Can you post a link that we can check out? Or send a Private Message to me.

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JSH1956 said

http://click.email.crackerbarrel.com/?qs=a3df6d137d60577517958d81c1372a6a31a4ee8cc7c46975f8cd2ad0f744d816ac3de8e7a2935517118c56f47d085dfb

I had no problem with the link. Check with your e-mail provider as this could be their problem. Note: Some protection programs are known to cause such issues

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It works with all my other browsers: Chrome, Safari, Opera... So it's not an issue with my email provider, nor any of my protection programs. It apparently is something with my Firefox settings..

Anyone else?

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Did you get your e-mail using Firefox or an e-mail browser?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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I'm using Apple Mail.app.

I opened Firefox in Safe mode, and the link still does not connect. Still connects in all other browsers.

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I received the e-mail you forwarded to me. I had no problem with any of the links.


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

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Name: Firefox Version: 63.0.3 Build ID: 20181114214635 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:63.0) Gecko/20100101 Firefox/63.0 OS: Darwin 18.2.0 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 4/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Monitor Version: 2.8 ID: fxmonitor@mozilla.org

Name: Firefox Screenshots Version: 33.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Web Compat Version: 2.0.1 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org

Extensions


Name: 1Password extension (desktop app required) Version: 4.7.3.90 Enabled: true ID: onepassword4@agilebits.com

Name: DuckDuckGo Privacy Essentials Version: 2018.10.24 Enabled: true ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: F.B Purity - Cleans up Facebook (WX) Version: 26.1.2.0 Enabled: true ID: fbpElectroWebExt@fbpurity.com

Security Software


Type:

Type:

Type:

Graphics


Features Compositing: OpenGL Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: CGL WebGL 1 Driver Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine WebGL 1 Driver Version: 4.1 INTEL-12.2.17 WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: CGL WebGL 2 Driver Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine WebGL 2 Driver Version: 4.1 INTEL-12.2.17 WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Uses Tiling: true Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 4 GPU #1 Active: Yes Vendor ID: 0x8086 Device ID: 0x0d26

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none TileHeight: 1024 TileWidth: 1024 Decision Log WEBRENDER: opt-in by default: WebRender is an opt-in feature WEBRENDER_QUALIFIED: blocked by env: No qualified hardware

Media


Audio Backend: audiounit Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Internal Speakers: AppleHDAEngineOutput:1B,0,1,1:0 Input Devices Name: Group Internal Microphone: AppleHDAEngineInput:1B,0,1,0:1

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 8 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20181114214635 browser.startup.homepage: https://www.duckduckgo.com/ browser.startup.homepage_override.buildID: 20181114214635 browser.startup.homepage_override.mstone: 63.0.3 browser.tabs.loadInBackground: false browser.tabs.remote.autostart.2: true browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20171011 browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: DuckDuckGo browser.urlbar.timesBeforeHidingSuggestionsHint: 0 dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.push.userAgentID: 175304f76666440093b1a0c097f37295 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 63.0.3 font.internaluseonly.changed: true media.benchmark.vp9.fps: 179 media.benchmark.vp9.versioncheck: 2 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1510317673 media.gmp-gmpopenh264.version: 1.7.1 media.gmp-manager.buildID: 20181114214635 media.gmp-manager.lastCheck: 1542712058 media.gmp-widevinecdm.abi: x86_64-gcc3 media.gmp-widevinecdm.lastUpdate: 1538407685 media.gmp-widevinecdm.version: 1.4.9.1088 media.gmp.storage.version.observed: 1 media.webrtc.debug.log_file: /private/var/folders/1h/11sr872h8xj8dw0059b6_brh0000gp/T/TemporaryItems/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1542453061 places.history.expiration.transient_current_max_pages: 136297 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.073481 --- truncated to fit reply window----

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I called for more help.