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Slow connecting to web pages

Posted

Hello,

Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it starts, the page loads very quickly and runs normally. I'm not seeing this issue on internet explorer or chrome. I am on Win10 Enterprise.

I don't recall having this issue on the first install, I think it started in the last month. I tried reinstalling firefox and disabling all add-ins.

Any thoughts on a solution? I love Firefox but I've been forced to switch to Chrome until I resolve this issue :(

Hello, Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it starts, the page loads very quickly and runs normally. I'm not seeing this issue on internet explorer or chrome. I am on Win10 Enterprise. I don't recall having this issue on the first install, I think it started in the last month. I tried reinstalling firefox and disabling all add-ins. Any thoughts on a solution? I love Firefox but I've been forced to switch to Chrome until I resolve this issue :(

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4398 solutions 61686 answers
What's your computer system and Firefox version? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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Safe mode did not fix the issue. Connecting to wikipedia.com took 17s.

Here's my version info: Firefox Quantum 63.0.1 (64-bit) Windows 10 Enterprise 10.0.15063 Build 15063

Safe mode did not fix the issue. Connecting to wikipedia.com took 17s. Here's my version info: Firefox Quantum 63.0.1 (64-bit) Windows 10 Enterprise 10.0.15063 Build 15063
FredMcD
  • Top 10 Contributor
4398 solutions 61686 answers

I was redirected to https://www.wikipedia.org/ and had no issue. Is this link any better?

I was redirected to https://www.wikipedia.org/ and had no issue. Is this link any better?

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Nope, same issue.

I just tried reinstalling and booting it up without any changes. Login, add-in etc. Still really

Any diagnostics I can upload? I'm wondering if it tries to redirect through some sort of proxy and fails. This is my work laptop...

Nope, same issue. I just tried reinstalling and booting it up without any changes. Login, add-in etc. Still really Any diagnostics I can upload? I'm wondering if it tries to redirect through some sort of proxy and fails. This is my work laptop...

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Another tidbit of information. The slow loading is really sporadic:

I tried loading google.com. Instant load. Entered search query, loaded search results instant. Tried switching to 'image' search with the same search query, firefox spins wheel for 10+ seconds.

Weird, right?

Another tidbit of information. The slow loading is really sporadic: I tried loading google.com. Instant load. Entered search query, loaded search results instant. Tried switching to 'image' search with the same search query, firefox spins wheel for 10+ seconds. Weird, right?
FredMcD
  • Top 10 Contributor
4398 solutions 61686 answers

kdog349 said

This is my work laptop...

Check with your IT in case there are any blocks on the system.

''kdog349 [[#answer-1172422|said]]'' <blockquote> This is my work laptop... </blockquote> Check with your IT in case there are any blocks on the system.