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Firefox crashes won't start

Posted

Crash ID: bp-8c04807f-8045-40ab-9fda-0dd070181027

Crash ID: bp-8c04807f-8045-40ab-9fda-0dd070181027

Chosen solution

Hi gmandas, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15

More Information

jscher2000
  • Top 10 Contributor
8773 solutions 71728 answers

Chosen Solution

Hi gmandas, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

Hi gmandas, sorry to hear about this problem and thank you for the link. The crashing thread (front page of the report) shows '''fbplugin''' which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?! Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be '''fbplugin_1_0_1.plugin''' and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

Question owner

Precisely as described. Done and done.

Precisely as described. Done and done.