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منتدى الدعم

Screen distortions at the top of the window

Posted

I am on mac OS Mojave, and there are random screen distortions along the top edge of the browser window. Earlier, I was using the beta version, that was first time I noticed this issue. However, I upgraded to the official release version, and the issue still persists.

I am just letting you guys know about it, maybe you are in the process of releasing a new version. Or if there is something else I need to do on my end to deal with this issue, then that'd be cool too.

Cheers

I am on mac OS Mojave, and there are random screen distortions along the top edge of the browser window. Earlier, I was using the beta version, that was first time I noticed this issue. However, I upgraded to the official release version, and the issue still persists. I am just letting you guys know about it, maybe you are in the process of releasing a new version. Or if there is something else I need to do on my end to deal with this issue, then that'd be cool too. Cheers

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • Firefox 62.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:62.0) Gecko/20100101 Firefox/62.0
  • Support URL: https://support.mozilla.org/1/firefox/62.0/Darwin/en-US/

Extensions

  • 1Password extension (desktop app required) 4.7.3.90 (onepassword4@agilebits.com)
  • Auto Tab Discard 0.2.9 ({c2c003ee-bd69-42a2-b0e9-6f34222cb046})
  • Cookie AutoDelete 2.2.0 (CookieAutoDelete@kennydo.com)
  • Grammarly for Firefox 8.829.1781 (87677a2c52b84ad3a151a4a72f5bd3c4@jetpack)
  • HTTPS Everywhere 2018.6.21 (https-everywhere@eff.org)
  • Privacy Badger 2018.9.20 (jid1-MnnxcxisBPnSXQ@jetpack)
  • React Developer Tools 3.4.0 (@react-devtools)
  • User-Agent Switcher 0.2.4 ({75afe46a-7a50-4c6b-b866-c43a1075b071})
  • WAVE Evaluation Tool 1.0.4 ({9bbf6724-d709-492e-a313-bfed0415a224})
  • WeTransfer 1.0.10 ({c73ad676-64bd-46eb-b682-39dd4d983045})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
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  • adapterDrivers:
  • adapterRAM:
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  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
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  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
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  • windowLayerManagerRemote: True
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5351 solutions 23629 answers

hi, what hardware is this happening with and could you provide a screenshot of the problem?

hi, what hardware is this happening with and could you provide a screenshot of the problem?

صاحب السؤال

Ok, this is weird. The distortions are not being able to get captured in the screenshot.

I am using macbook pro 2017.

Ok, this is weird. The distortions are not being able to get captured in the screenshot. I am using macbook pro 2017.
Shadow110 1072 solutions 14836 answers

HI, is there a reason your decided to run the WAVE Evaluation Tool https://addons.mozilla.org/en-US/firefox/addon/wave-accessibility-tool/ ?

Please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

HI, is there a reason your decided to run the WAVE Evaluation Tool https://addons.mozilla.org/en-US/firefox/addon/wave-accessibility-tool/ ? Please try in : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Performance > Uncheck to view) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ?