Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

I have been crashing for a week now, ever since Firefox updated to the latest program. I have tried all the suggestions...Safe Mode and unchecking Hardware Acceleration. It still crashes. It even crashes when I am on my home page trying to read the news. No matter what I'm doing, it crashes. And, of course, I have to start all over again once it does. I must have 40 crash reports since the update. I'm so frustrated that nothing works. Does anyone have any suggestions besides chucking Mozilla and changing my browser to something like Chrome of I Explorer? I've been with Mozilla for 20 years and rather stay with them. Thank you in advance.

All Replies (4)

more options

cor-el... I'm so glad that it shows correctly now. I guess it wasn't ?? Thank you for the information.

more options

Hi, as mentioned it shows as Vista here. So the the-edmeister was asked to come help and get the Vista changed to Win7.

This was done as there is no Service Pack 3 for Win7

So going out onto the net and saying to sites, Hi I am Vista when your actually Win 7 causes issues.

I would guess you just stuck in a upgrade from Vista to WIn7 which was the issue.

So please try this : In the find box type cmd.exe and when it comes up in the list please Right Click it and Run As Administrator.

So now you have a Dos Box with privileges to run this command :

Please Type or Copy/Paste into the command prompt sfc /scannow then Enter. ( sfc<space>/scannow ) Reboot if it find s something

more options

I clicked on the Start Button, typed in the cmd.exe. I ended up with the Admin black box, typed in the sfc<space>/scannow and it says it cannot find the file specified. I don't know if I did it correctly but that's what I got.

Modified by wilsonsteeup@frontiernet.net

more options

Pkshadow...My computer still crashes and it's soooo annoying!! I was hoping and waiting to see if there was a fix that would come out. So far though, nothing that I've read. I did what you told me to on 9/18 and then responded, but never heard back. Do you know if anything has come out that would help? I was just now trying to do something on Google and it crashed 4 times within 15 minutes. Google does seem to be one of the problems. It always crashes when I do anything on Google. However, there are other triggers like trying to read a news story. Any information you can give me would be greatly appreciated...I'm going nuts. Thank you in advance.

  1. 1
  2. 2