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Firefox is set as my home page but when I open Firefox it goes to a blank screen

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Firefox is set as my home page but when I open Firefox it goes to a blank screen. To go to the Firefox start page (home) I have to click the Home Page icon after Firefox is started. What caused this and what's the fix?

Firefox is set as my home page but when I open Firefox it goes to a blank screen. To go to the Firefox start page (home) I have to click the Home Page icon after Firefox is started. What caused this and what's the fix?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Motive Plugin for Mozilla Browsers
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 30.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.3.4.204
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.9.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.9.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • RealDownloader 1.3.4 ({1B12EF76-2B5E-4DA1-B587-4762D49BFE03}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI RADEON Xpress 200 Series
  • adapterDescription2:
  • adapterDeviceID: 0x5954
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 71411462
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: winmm
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.56.1.15']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 3-14-2005
  • driverDate2:
  • driverVersion: 6.14.10.6525
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_AMD1', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_AMD1', u'type': u'env'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'8.56.1.15']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Shadow110 1072 solutions 14836 answers

Hi, please copy/paste about:preferences#home to the Address Bar and Enter. Make sure your homepage is entered properly and that New Tabs is not set to Blank

Hi, please copy/paste about:preferences#home to the Address Bar and Enter. Make sure your homepage is entered properly and that New Tabs is not set to Blank

Question owner

Thanks for trying to help. As for the "Make sure your homepage is entered properly and that New Tabs is not set to Blank" second sentence I really don't know anything about setting new tabs to blank. Again, my problem just suddenly appeared without changes being made to my original home page settings which still shows "Show my home page" when Firefox starts and still shows home page as "Mozilla Firefox Start Page".

Thanks for trying to help. As for the "Make sure your homepage is entered properly and that New Tabs is not set to Blank" second sentence I really don't know anything about setting new tabs to blank. Again, my problem just suddenly appeared without changes being made to my original home page settings which still shows "Show my home page" when Firefox starts and still shows home page as "Mozilla Firefox Start Page".
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159006 answers

See also this pref on the about:config page.

  • browser.startup.blankWindow = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

See also this pref on the <b>about:config</b> page. *browser.startup.blankWindow = false You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config

Question owner

Thanks for trying to help me but whatever it is that you suggested here is way too vague for me to attempt to resolve my problem with...

Thanks for trying to help me but whatever it is that you suggested here is way too vague for me to attempt to resolve my problem with...
Shadow110 1072 solutions 14836 answers

1) copy/paste about:preferences#home to the Address Bar and Enter 2) where the above opens top of page homepage New Tab = default 3 Finished

Cor-el's

1) Copy/Paste about:config to the Address Bar and Enter 2) a Search bar runs across the width of the page after say ok to the warning 3) Copy/Paste browser.startup.blankWindow = True double click the words and turn it to = false 4) Restart Firefox

Can not get any simpler in the directions

1) copy/paste '''about:preferences#home''' to the Address Bar and Enter 2) where the above opens top of page '''homepage''' '''New Tab = default''' 3 Finished Cor-el's 1) Copy/Paste '''about:config''' to the Address Bar and Enter 2) a Search bar runs across the width of the page after say ok to the warning 3) Copy/Paste '''browser.startup.blankWindow''' = True double click the words and turn it to = false 4) Restart Firefox Can not get any simpler in the directions