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Firefox Crashing Constantly
Have not had this particular problem before. Running Windows 7. Today, constant crashing. Maybe it is because it is Friday the 13th or my birthday, but this is a real pain. I am attaching crash reports. Thanks.
Here are the crash reports:
https://crash-stats.mozilla.com/report/index/99df7d3c-aaf5-4baf-a574-037b41180713 https://crash-stats.mozilla.com/report/index/5f04ba73-3753-47e2-89a1-de4200180713 https://crash-stats.mozilla.com/report/index/6154713d-d23f-4f77-a7f0-30aa91180713 https://crash-stats.mozilla.com/report/index/b9e019ff-7472-4738-9c4b-044481180713 https://crash-stats.mozilla.com/report/index/e0c71103-f2c5-4b77-a384-65cb21180713
All Replies (1)
(I think there's an issue with the crash-stats server at the moment. Although it shows your five reports, it doesn't show those or any others when I click the "More Reports" link, so it's difficult to compare and look for patterns with other users.)
(1) Have you tried turning it off and on again (i.e., shutting down and restarting Windows)?
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).