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Has anyone been able to watch (legally) Fox Sports 1 (World Cup) Live using Firefox?

  • 3 ردود
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه WestEnd

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Can't watch Fox Sports 1 Live videos on my PC. Yes, I do have a subscription to Fox Sports 1 with my service provider so I can do this. I have to use Microsoft Edge to watch it now. That works no problems. Firefox not at all. Well, not exactly true. The first commercial will start to play, pixelate and then the screen goes blank. Again, no problem using Microsoft Edge. Fox Sports 1 does use Flash. I have set Firefox to ask to use and unchecked the box to block dangerous content. Nothing seems to work. I have tried updating Flash and graphics driver. Still no joy. Help, anybody?

Can't watch Fox Sports 1 Live videos on my PC. Yes, I do have a subscription to Fox Sports 1 with my service provider so I can do this. I have to use Microsoft Edge to watch it now. That works no problems. Firefox not at all. Well, not exactly true. The first commercial will start to play, pixelate and then the screen goes blank. Again, no problem using Microsoft Edge. Fox Sports 1 does use Flash. I have set Firefox to ask to use and unchecked the box to block dangerous content. Nothing seems to work. I have tried updating Flash and graphics driver. Still no joy. Help, anybody?

All Replies (3)

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Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

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Not using hardware acceleration no boxes checked in that location. I have tried uninstalling/reinstalling, updating graphics drivers, and Flash. In addition, I have tried this on my work computer and a laptop, along with my personal desktop. They all have the same problem. This does not seem to be a "options" problem! Do I have to move back to Microsoft Edge which does not have this problem on any of the three systems I have tried?

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What does the screen shot of the error say? That would help others see what is happening.