Recent answers to while i am using firefox and i go to Facebook my friend say they can not see me as active on their friends list no green dothttps://support.mozilla.org/ar/questions/12231492018-06-25T12:28:21-07:00mdm54 said
no one sees my green light and i am on facebook
Is the Chat panel open?
2018-06-25T12:28:21-07:00jscher2000https://support.mozilla.org/ar/questions/1223149#answer-1126537<p><em>mdm54 <a href="#answer-1126534" rel="nofollow">said</a></em>
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no one sees my green light and i am on facebook
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<p>Is the Chat panel open?
</p>no one sees my green light and i am on facebook
2018-06-25T11:58:57-07:00mdm54https://support.mozilla.org/ar/questions/1223149#answer-1126534<p>no one sees my green light and i am on facebook
</p>According to FB, the green dot should appear if you are active on either Chat or Messenger: https://2018-06-25T06:37:28-07:00jscher2000https://support.mozilla.org/ar/questions/1223149#answer-1126461<p>According to FB, the green dot should appear if you are active on either Chat or Messenger: <a href="https://www.facebook.com/help/149081061827062" rel="nofollow">https://www.facebook.com/help/149081061827062</a>
</p><p>If you turn off Chat and are not on Messenger, then you wouldn't have a green dot.
</p><p>I don't think there is a setting in Firefox or any add-on to change that.
</p>Hi, do what you gotta do.
I would think that you need to follow the instructions and leave your adbl2018-06-25T06:31:57-07:00Pkshadowhttps://support.mozilla.org/ar/questions/1223149#answer-1126460<p>Hi, do what you gotta do.
</p><p>I would think that you need to follow the instructions and leave your adblockers on and let Firefox disable them in Safe Mode for proper results.
So please repeat.
</p><p>One issue that seems more common lately is Firefox's Tracking Protection feature.
When it is blocking content in a page, a shield icon will appear at the left end of
the address bar next to the padlock icon. This article has more info on managing this feature:
Tracking Protection <a href="https://support.mozilla.org/en-US/kb/tracking-protection" rel="nofollow">https://support.mozilla.org/en-US/kb/tracking-protection</a>
</p>i have tried everything you suggested I disabled all my add on refreshed Firefox started in safe mo2018-06-25T05:02:08-07:00mdm54https://support.mozilla.org/ar/questions/1223149#answer-1126433<p>i have tried everything you suggested I disabled all my add on refreshed Firefox started in safe mode. i have an ad blocker yes for both Firefox and for Facebook
</p><pre>I do not want to see ads in Facebook. My home page is Comcast. It does however work in Google Chrome. I would like to stay with Firefox but it this cannot be resolved I may switch to Chrome, which I really do not like do not like. i went to my moms page and it does not show my name at all let alone a dot
</pre>If you are using Private Browsing, Tracking Protection, an adblocker or anti-tracking extension your2018-06-24T23:14:38-07:00ComputerWhizhttps://support.mozilla.org/ar/questions/1223149#answer-1126329<p>If you are using Private Browsing, Tracking Protection, an adblocker or anti-tracking extension your activity on Facebook may not be tracked.
</p><p><strong>Try Firefox Safe Mode</strong> to see if the problem goes away. <a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Firefox Safe Mode</a> is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
</p><p><strong>If Firefox is open,</strong> you can restart in Firefox Safe Mode from the Help menu:
</p>
<ul><li> Click the menu button <img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-01-10-13-08-08-f52b8c.png" alt="New Fx Menu" title="">, click Help <img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-01-10-13-10-08-eaa722.png" alt="Help-29" title=""> and select <em>Restart with Add-ons Disabled</em>.
</li></ul>
<p><strong>If Firefox is not running,</strong> you can start Firefox in Safe Mode as follows:
</p>
<ul><li> On Windows: Hold the <strong>Shift</strong> key when you open the Firefox desktop or Start menu shortcut.
</li><li> On Mac: Hold the <strong>option</strong> key while starting Firefox.
</li><li> On Linux: Quit Firefox, go to your Terminal and run <em>firefox -safe-mode</em> <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
</li></ul>
<p>When the Firefox Safe Mode window appears, select "Start in Safe Mode".
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-12-18-07-22-44-971830.png" alt="SafeMode-Fx35" title="">
</dt></dl>
<p><em><strong>If the issue is not present in Firefox Safe Mode</strong></em>, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the <a href="/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems</a> article to find the cause.
</p><p><em>To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.</em>
</p><p>When you figure out what's causing your issues, please let us know. It might help others with the same problem.
</p>