X
Tap here to go to the mobile version of the site.

منتدى الدعم

How can I turn on the volumn in youtube?

Posted

I am using a Macbook Air laptop. Three days ago when I turned on pbs newshour youtube, the picture displayed. BUT there is no volumn. When I click on the volumn it appears to be on, yet no sound is heard. What to do? Thanks.

I am using a Macbook Air laptop. Three days ago when I turned on pbs newshour youtube, the picture displayed. BUT there is no volumn. When I click on the volumn it appears to be on, yet no sound is heard. What to do? Thanks.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

jscher2000
  • Top 10 Contributor
8758 solutions 71655 answers

Hi Bennetta, the forum sorted your post under Focus/iOS but it sounds as though the problem is with the traditional version of Firefox on Mac. A moderator can move this post.

Meanwhile, if you look at the tab for the page up on the tab bar, does it show a little "speaker" icon? Any time a page is generating audio, that icon should appear. It works as a mute button, so if there is a red slash through the icon, sound from that tab is muted. Click the button to "unmute" the tab.

If the tab is "unmuted" and you still are not getting audio out of your Mac, there might be a system audio feature to check. On Windows, it's called the Volume Mixer, but I don't know where it is on Mac. (I have to get offline so I can't search at the moment, but maybe you can find it easily.)

Hi Bennetta, the forum sorted your post under Focus/iOS but it sounds as though the problem is with the traditional version of Firefox on Mac. A moderator can move this post. Meanwhile, if you look at the tab for the page up on the tab bar, does it show a little "speaker" icon? Any time a page is generating audio, that icon should appear. It works as a mute button, so if there is a red slash through the icon, sound from that tab is muted. Click the button to "unmute" the tab. If the tab is "unmuted" and you still are not getting audio out of your Mac, there might be a system audio feature to check. On Windows, it's called the Volume Mixer, but I don't know where it is on Mac. (I have to get offline so I can't search at the moment, but maybe you can find it easily.)