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updated version firefox is not recognized when trying installing a addons

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  • 1 has this problem
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  • آخر ردّ كتبه ArwC

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As the screenshot shows. I installed ver. 59 but the system recognize I am still at ver .42 this unable to install new addons

what's the problem and I can solve it?

Chosen solution

Looks like your UserAgent is locked at Firefox 42.0 or something has changed it to 42.0. Please see this support article to learn how to fix it.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

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pix not uploaded in last post, sorry

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Chosen Solution

Looks like your UserAgent is locked at Firefox 42.0 or something has changed it to 42.0. Please see this support article to learn how to fix it.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

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the-edmeister said

Looks like your UserAgent is locked at Firefox 42.0 or something has changed it to 42.0. Please see this support article to learn how to fix it. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

So Thank you! It works once I reset "general.useragent.override"