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several add ons have their sites open unsolicited pages - periodically [every other day] on my firefox browser ... how do i stop this from happening

  • 12 ردًا
  • 1 has this problem
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  • آخر ردّ كتبه Happy112

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i downloaded these add ons because i want to use them - disableing the add on defeats the purpose ... but i do not want unsolicited ads - thank you's - or anything else opening up unsolicited on a semi-daily basis ... is there a way to stop this ? certainly these ads have installed some sore of "malware" [which is how i see it] and i would like to know if theres a way to stop these ... thank you in advance

i downloaded these add ons because i want to use them - disableing the add on defeats the purpose ... but i do not want unsolicited ads - thank you's - or anything else opening up unsolicited on a semi-daily basis ... is there a way to stop this ? certainly these ads have installed some sore of "malware" [which is how i see it] and i would like to know if theres a way to stop these ... thank you in advance

All Replies (12)

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Is there a reason you are using an old version of Firefox? Firefox 48.0


Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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What add-ons do you think is causing the problem?

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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as per 48.0 - our video editing softwear limits us to OS 10.8 and if i not wrong 48.0 is the last verison to run on 10.8 .... i thank you very much for the answers given ... i was thinking there was a simple answer [setting change or look in a folderfor the culprit] i suspect there is a reloader - or a web address lurking in a folder somewhere ... or a setting in about config that would not allow my maching to NOT load a web address without my clicking on said web address .... this seems to be the next fad that these companies are using to hoodwink the public - the web page loads the add on's homepage to "thank" me and oh would i like to buy their "stuff" .. anyway thanx again ill keep plugging along

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xanax159 said

i downloaded these add ons because i want to use them - disableing the add on defeats the purpose ... but i do not want unsolicited ads - thank you's - or anything else opening up unsolicited on a semi-daily basis ... is there a way to stop this ? certainly these ads have installed some sore of "malware" [which is how i see it] and i would like to know if theres a way to stop these ... thank you in advance

Would you tell us the names of these add-ons that you've downloaded  ?

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FredMcD said

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

Good advice  !

This one is highly recommended :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

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Some add-ons display a page when they update. Some authors are notorious for frequent updates. You could shop around for replacements for those. Often more than one extension can do the same job.

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Enigma said

Would you tell us the names of these add-ons that you've downloaded  ?

Might be a good idea .....

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1-click you tube downloader ..... the web site that comes up unsolicited is www.clickvideodownload.com

the other one i speak of im not exactly sure yet - i dont want to impune a good company by mistake .. im looking for it [or it will pop up soon] and will post when i know for sure

im also looking for the folder and files on my machine [that contain the script to have this site continually pop up] --and if i find where they reside will post that as well

by the way im using [and have been all along] uBLockOrigin .... and adBlockPlus

Modified by xanax159

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keep in mind - i thought there would be a simple fix on my machine - maybe in about:config that would stop this from happening ... so i dint document the add ons doing the dirty work ...

"Some add-ons display a page when they update. Some authors are notorious for frequent updates."

thank you for that, i dint know that --- my point is: no add ons should bring up ANY page for ANY purpose unsolicited on my machine ... anything of the sort is MALWARE in my opinion - im starting to wonder if mozilla should be held accountable for such privacy infringments for add ons that are supposed to be safe - should they not ???

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xanax159 said

1-click you tube downloader ..... the web site that comes up unsolicited is www.clickvideodownload.com

Is mentioned in one of the latest reviews ......

(that www.clickvideodownload.com is the team's homepage)

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may have found it -- several suspicious entrys in my browser history are:

moz-extension://88d6d44c-91d6-****-bb26-cec2c****c58/ [i removed some numbers just in case that leads somewhere]

that leads to a file [group of files] on my machine here:

file:///Users/[user name]/Library/Application Support/Firefox/Profiles/tugyw2jz.default/extensions/{***}.xpi/

in that "extensions" folder along with the {variable} .xpi, are the web address of the other extension in question that i dint not post - along with some other interesting addresses and some uBLock information ....

the add on i suspected and now possible confirmed is "YouTubeDownloader"

so at this point its time for me to get back to work - im gonna erase the files [addresses] in question .. may or may not stop the problem ... i feel at least ive made known the add ons [by name] that [in my opinion] contain malware ... and since this is a mozilla support page - i may have made known to mozilla my concerns ... that and others can see the names of the add ons i posted an avoid

thank you

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There are several YouTube downloaders :

https://addons.mozilla.org/en-US/firefox/tag/youtube%20downloader

But I assume that you're talking about this one :

https://addons.mozilla.org/en-US/firefox/addon/1-click-youtube-video-downl/?src=search

If you suspect that this add-on comes with malware : at the left side there is a grey button : 'Report this add-on for abuse'.

But you could also contact the developers, see 'Support Email' under 'More Information'. Might be the best way to find out what's really going on ......