X
Tap here to go to the mobile version of the site.

منتدى الدعم

why can't I bookmark any page? it won't let me, it does it on all versions up to 59.0

Posted

i try to bookmark pages I want to keep and I can't on all versions of your firefox. haven't had this problem before but it just started a week ago.

i try to bookmark pages I want to keep and I can't on all versions of your firefox. haven't had this problem before but it just started a week ago.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Your system details shows you are using Firefox 23 Is this correct? That is very ancient.

Your system details shows you are using Firefox 23 Is this correct? That is very ancient.

Question owner

I have used versions all the way up to 54.0 with the same results cannot bookmark and page at all

I have used versions all the way up to 54.0 with the same results cannot bookmark and page at all

Question owner

as my original post states I have used versions all the way up to 59.0 with the same results. If can't get it solved I'll just use another browser, although I do like firefox.

as my original post states I have used versions all the way up to 59.0 with the same results. If can't get it solved I'll just use another browser, although I do like firefox.
cor-el
  • Top 10 Contributor
  • Moderator
17521 solutions 158427 answers

Note that you can't downgrade a profile that is used by Firefox 58+. Doing that will likely cause dataloss and places.sqlite might get corrupted. You need to (re)install the current release (59.0.1) and see if you can repair places.sqlite or create a new places.sqlite.

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Note that you can't downgrade a profile that is used by Firefox 58+. Doing that will likely cause dataloss and places.sqlite might get corrupted. You need to (re)install the current release (59.0.1) and see if you can repair places.sqlite or create a new places.sqlite. If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder. *keep a backup copy of places.sqlite in case a new places.sqlite database has to be created *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox