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why does my screen turn black

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

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I have done everything suggested on the web and I just uninstalled Firefox and downloaded the latest version and reinstalled, and still the screen turns black when I select any link.

I have done everything suggested on the web and I just uninstalled Firefox and downloaded the latest version and reinstalled, and still the screen turns black when I select any link.

All Replies (1)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?