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"the bookmarks and history system will not be functional because on of firefox's files are in use by another application" ive tried all the solutions! Help pls!

Posted

Hi,

On the 19th of March, for some reason, i started to receive the error: the bookmarks and history system will not be functional because on of firefox's files are in use by another application.

Solutions i've tried:

-Creating a new database (solution 2 when clicking on the 'Learn more' button) -safe mode booting (problem still persists) -running chkdsk and memory diagnostics (no problems) -uninstalling and reinstalling -ive also tried to system restore but i get an error 0x81000204 so I wasnt able to restore it.

I dont really care about my bookmarks, but my history contains some important reference links I need.

I run Windows 8.1pro with what seems to be the most up to date Firefox.

Hi, On the 19th of March, for some reason, i started to receive the error: the bookmarks and history system will not be functional because on of firefox's files are in use by another application. Solutions i've tried: -Creating a new database (solution 2 when clicking on the 'Learn more' button) -safe mode booting (problem still persists) -running chkdsk and memory diagnostics (no problems) -uninstalling and reinstalling -ive also tried to system restore but i get an error 0x81000204 so I wasnt able to restore it. I dont really care about my bookmarks, but my history contains some important reference links I need. I run Windows 8.1pro with what seems to be the most up to date Firefox.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.181 Safari/537.36

More Information

Shadow110 1072 solutions 14836 answers

Hi, try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(WIn10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Hi, try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(WIn10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance.

Question owner

Pkshadow said

Hi, try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(WIn10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer Please let us know if this solved your issue or if need further assistance.

I did the above, still the same red bar error message on the top of the page.

''Pkshadow [[#answer-1092211|said]]'' <blockquote> Hi, try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's(WIn10)) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer *https://www.mozilla.org/firefox/all/ Please let us know if this solved your issue or if need further assistance. </blockquote> I did the above, still the same red bar error message on the top of the page.
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

nightslicer said

I dont really care about my bookmarks, but my history contains some important reference links I need.

Firefox automatically makes backups of your bookmarks unless you turn it off. Nothing else is saved.

I recommend you save those as bookmarks soon. If you don't want to misplace them, create a new folder to put them in.


Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


What's your computer system and Firefox version?

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.


Before Firefox 57 Places Maintenance by MaK77

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ Places Maintenance

Allows to run Maintenance tasks on the database that drives Places, the bookmarks, and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then press Next on the bottom.

''nightslicer [[#question-1210649|said]]'' <blockquote> I dont really care about my bookmarks, but my history contains some important reference links I need. </blockquote> Firefox automatically makes backups of your bookmarks unless you turn it off. Nothing else is saved. I recommend you save those as bookmarks soon. If you don't want to misplace them, create a new folder to put them in. ---------------- Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Safe''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia ---------------- What's your computer system and Firefox version? [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. Before Firefox 57 Places Maintenance by MaK77 https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ Places Maintenance Allows to run Maintenance tasks on the database that drives Places, the bookmarks, and history module behind Firefox. Open the Add-ons Manager. Locate the add-on and press the '''Options''' button. Then press '''Next''' on the bottom.

Question owner

I use windows 8.1pro and firefox 59.0.1.

also ive tried safe booting, the problem persist.

when i pressed Verify Integrity:


> Task: checkIntegrity - Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I use windows 8.1pro and firefox 59.0.1. also ive tried safe booting, the problem persist. when i pressed Verify Integrity: > Task: checkIntegrity - Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.
cor-el
  • Top 10 Contributor
  • Moderator
17470 solutions 157890 answers

normally the file should be accessible when you boot in Windows Safe Mode.

Boot the computer in Safe Mode and see if you can repair places.sqlite.

If you can't repair places.sqlite then you will likely lose history unless your previous actions already destroyed your previous places.sqlite.

Are other files in the profile folder updated when you run Firefox?

You may have to create a new profile if the problems persist.

normally the file should be accessible when you boot in Windows Safe Mode. Boot the computer in Safe Mode and see if you can repair places.sqlite. *https://developer.mozilla.org/Mozilla/Tech/Places/places.sqlite_Database_Troubleshooting If you can't repair places.sqlite then you will likely lose history unless your previous actions already destroyed your previous places.sqlite. Are other files in the profile folder updated when you run Firefox? You may have to create a new profile if the problems persist.

Question owner

I've created a new profile earlier and booted in safe mode, but it still didnt work,

I've created a new profile earlier and booted in safe mode, but it still didnt work,
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

That was Windows Safe Mode, yes? Normally with the computer in Safe Mode, only system programs are running.

Can you provide a screenshot of the red box you spoke of?


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

That was Windows Safe Mode, yes? Normally with the computer in Safe Mode, only system programs are running. Can you provide a screenshot of the red box you spoke of? In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!

Question owner

Yes, it was windows safe mode, it would load websites but it wouldnt record the history etc and showed the attached red bar.

Yes, it was windows safe mode, it would load websites but it wouldnt record the history etc and showed the attached red bar.
Shadow110 1072 solutions 14836 answers

Please see if something is keeping it open like a bitcoin miner

Please use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

Please see if something is keeping it open like a bitcoin miner Please use more than 1 scanner as each uses diff tech : *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : *https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.

Question owner

Pkshadow said

Please see if something is keeping it open like a bitcoin miner Please use more than 1 scanner as each uses diff tech : Save your Report and google each before deleting anything as do not want to delete something you need, If need help : Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance.

I dont mine bitcoin so i dont think its that. Also im not sure what else could be keeping it open.

I downloaded malwarebytes and superantispyware, both came up with minor adware issues which i removed. I also scanned with bitdefender which came up with no issues.

I think i might resort to using a different browser now..

Thank you guys for your help though

''Pkshadow [[#answer-1092629|said]]'' <blockquote> Please see if something is keeping it open like a bitcoin miner Please use more than 1 scanner as each uses diff tech : *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : *https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait. Please let us know if this solved your issue or if need further assistance. </blockquote> I dont mine bitcoin so i dont think its that. Also im not sure what else could be keeping it open. I downloaded malwarebytes and superantispyware, both came up with minor adware issues which i removed. I also scanned with bitdefender which came up with no issues. I think i might resort to using a different browser now.. Thank you guys for your help though
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Bitcoin has been known to cause problems. As a test, disable it.

Bitcoin has been known to cause problems. As a test, disable it.