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options background

Posted

Went to Netflix and background - usually black - was all white and ratings for movies did not show. Normal on Chrome (which I'm using to send this message). I changed "options" color to black, but now almost nothing shows but black and I can't get back to options to change color. HELP.

Went to Netflix and background - usually black - was all white and ratings for movies did not show. Normal on Chrome (which I'm using to send this message). I changed "options" color to black, but now almost nothing shows but black and I can't get back to options to change color. HELP.

Chosen solution

Cor-el, hi it's been a while, but I see your name often. I'm okay now.

Reinstalled. My big problem was that I was blind to text, etc. (see attached) because the background was black. That's why I wrote using Chrome. Solution 1 would not have been possible > black screen. Hovering mouse at places enabled black text over dark blue, but no help. Suggestion: an alert pop up of ramifications. Possibly create a page in white font when this particular issue occurs [clicking "black" for background]. Undelete would not work. Regards, metaguy Also, thanks to Pkshadow.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.108 Safari/537.36

More Information

Pkshadow
  • Top 10 Contributor
1056 solutions 14618 answers

Please consider turning on send info to Mozilla from with in Firefox before posting a question. This helps us help you. I have no info from your system that would help see things that cause issues. I have no info....................I do not know what version you are ?

See if this is effecting you as am just guessing with no info : there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

Please let us know if this solved your issue or if need further assistance.

Please consider turning on send info to Mozilla from with in Firefox before posting a question. This helps us help you. I have no info from your system that would help see things that cause issues. I have no info....................I do not know what version you are ? See if this is effecting you as am just guessing with no info : there appears to be an issue that only affects users who have turned off Cleartype Font rendering within their Windows Settings. So a workaround for the moment would either be to turn Cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings Please let us know if this solved your issue or if need further assistance.
cor-el
  • Top 10 Contributor
  • Moderator
16551 solutions 149426 answers

Helpful Reply

If you can't change the default colors in Options/Preferences then try to open the about:config page and paste these pref names in the search bar. You can reset the prefs via the right-click context menu to the default value.

  • browser.display.background_color
  • browser.display.foreground_color

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


If that doesn't work then edit prefs.js file with Firefox closed and remove the line with the two prefs I mentioned above.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

If you can't change the default colors in Options/Preferences then try to open the about:config page and paste these pref names in the search bar. You can reset the prefs via the right-click context menu to the default value. *browser.display.background_color *browser.display.foreground_color You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue. *http://kb.mozillazine.org/about:config ---- If that doesn't work then edit prefs.js file with Firefox closed and remove the line with the two prefs I mentioned above. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page. *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox *C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\ "AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder. *http://kb.mozillazine.org/Show_hidden_files_and_folders

Chosen Solution

Cor-el, hi it's been a while, but I see your name often. I'm okay now.

Reinstalled. My big problem was that I was blind to text, etc. (see attached) because the background was black. That's why I wrote using Chrome. Solution 1 would not have been possible > black screen. Hovering mouse at places enabled black text over dark blue, but no help. Suggestion: an alert pop up of ramifications. Possibly create a page in white font when this particular issue occurs [clicking "black" for background]. Undelete would not work. Regards, metaguy Also, thanks to Pkshadow.

Cor-el, hi it's been a while, but I see your name often. I'm okay now. Reinstalled. My big problem was that I was blind to text, etc. (see attached) because the background was black. That's why I wrote using Chrome. Solution 1 would not have been possible > black screen. Hovering mouse at places enabled black text over dark blue, but no help. '''Suggestion: ''' an alert pop up of ramifications. Possibly create a page in white font when this particular issue occurs [clicking "black" for background]. Undelete would not work. Regards, metaguy Also, thanks to Pkshadow.
Pkshadow
  • Top 10 Contributor
1056 solutions 14618 answers

Hi, Volunteer Support can not do anything with your suggestion. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/

Please Mark this as Solved with Your Solution. Thanks.

Hi, Volunteer Support can not do anything with your suggestion. To submit suggestions for new or changed features, may I suggest: Feedback: https://qsurvey.mozilla.com/s3/FirefoxInput/ Please Mark this as Solved with Your Solution. Thanks.