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I can only open/close Firefox about 3 times then Firefox no longer responds to attempts to open. This affects Google chrome as well, 3 times open/close and LO!

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  • آخر ردّ كتبه Shadow110

Telegrapher
Telegrapher
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when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. After about the 3rd time Firefox will not open. Same with google Chrome which i use as well. The reason i don't keep Firefox or Google Chrome open is because of the other programs that i run on the PC requiring lots of memory. I can open 8 windows at one time but if i try another one the computer will lock up. I know it's a memory problem but it's what i have to work with. Even though i don't have any window other than Firefox open, after the 3rd shutdown it won't reopen. Only way to restore browser operation is to reboot. I'm suspecting that this problem may be involved with the failure of another program to close prematurely, almost before it's started it's operation. That program has almost 15K datapoints that i certainly don't want to lose. I didn't have this problem with the prior firefox browser, but i don't remember what version it was.

when i finish reading my email i normally close the Firefox browser. When i have another reason to go out on the net i'll reopen Firefox closing it after i am finished. After about the 3rd time Firefox will not open. Same with google Chrome which i use as well. The reason i don't keep Firefox or Google Chrome open is because of the other programs that i run on the PC requiring lots of memory. I can open 8 windows at one time but if i try another one the computer will lock up. I know it's a memory problem but it's what i have to work with. Even though i don't have any window other than Firefox open, after the 3rd shutdown it won't reopen. Only way to restore browser operation is to reboot. I'm suspecting that this problem may be involved with the failure of another program to close prematurely, almost before it's started it's operation. That program has almost 15K datapoints that i certainly don't want to lose. I didn't have this problem with the prior firefox browser, but i don't remember what version it was.

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Shadow110
Shadow110
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SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST

Please be aware and prepare for June discontinue of Firefox ESR which you should be on : 52.7.2 ESR. It will continue to get security updates until May 2018, and you can download and install it from this page: *https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because:

Please let us know if this solved your issue or if need further assistance.